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8602

dex1d
@telus.com

dex1d

Anon

Anyone else having connection problems atm?

Here's my tracert. Trying to load anything takes very long and sometimes takes multiple attempts before the page loads as it would often error out.

1 1 ms 1 ms 1 ms my.router [192.168.
2 * * * Request timed out.
3 20 ms 11 ms 11 ms 66.185.91.73
4 11 ms 11 ms 11 ms 69.63.253.182
5 13 ms 14 ms 19 ms 69.63.250.93
6 33 ms 22 ms 32 ms 10.183.218.132
7 100 ms 37 ms 23 ms 10.183.253.133
8 89 ms 32 ms 36 ms 96.1.223.169
9 108 ms 40 ms 39 ms 75.154.223.174
0 85 ms 48 ms 49 ms 72.14.210.203
1 112 ms 50 ms 45 ms 209.85.254.128
2 114 ms 59 ms 60 ms 209.85.248.222
3 127 ms 52 ms 51 ms 72.14.236.148
4 195 ms 67 ms 61 ms 209.85.241.222
5 60 ms 77 ms 77 ms 216.239.48.157
6 * * * Request timed out.
7 131 ms 68 ms 71 ms ve-in-f94.1e100.net

Anyone else getting these issues?
thepitcher
join:2002-07-01
Mississauga, ON

thepitcher

Member

Yes, my connection is so poor right now, it takes several refreshes to load a page.

Ian1
Premium Member
join:2002-06-18
ON

Ian1 to dex1d

Premium Member

to dex1d
I think it's Rogers flaky DNS servers.

I changed to Google public DNS. 8.8.8.8 and 8.8.4.4

avernar
join:2002-05-23
Plattsville, ON

avernar to dex1d

Member

to dex1d
Same here. Rogers' DNS server to blame.

lonon
@rogers.com

lonon to dex1d

Anon

to dex1d
Not a networking expert, but I think it's their DNS server. I switched to 8.8.8.8, google's DNS, and things seem fine now.

This is rogers, right? It says your ISP is telus

nutellaface
@rogers.com

nutellaface to Ian1

Anon

to Ian1
Having internet issues and LTE issues on my iphone so something is up with their network.
scorpido
Premium Member
join:2009-11-02
Abbotsford, BC

scorpido

Premium Member

Rogers DNS gone to crap in New Hamburg, Ont. Had to switch to internal servers.

lonon
@rogers.com

lonon to lonon

Anon

to lonon
Looks like others have concluded the same thing. I think I'm going to ditch Rogers' DNS. I've had connection problems in the past, but couldn't pinpoint them since I've also been constantly changing firmware.

dex1d
@rogers.com

dex1d to lonon

Anon

to lonon
Page loads were pathetically slow, was tethering with phone. And yup, switching DNS solved the problem.

Appreciate
@rogers.com

Appreciate to Ian1

Anon

to Ian1
Nice tip! Worked a treat.
thepitcher
join:2002-07-01
Mississauga, ON

thepitcher to dex1d

Member

to dex1d
DNS switching worked great for me too. Easy to do.
MichelR
join:2011-07-03
Trois-Rivieres, QC

MichelR to dex1d

Member

to dex1d
I haven't noticed anything out of the ordinary since early this week when I lost my connection for a few minutes.
Trentelshark
join:2002-12-11
London, ON

Trentelshark to dex1d

Member

to dex1d
It's complete trash in London right now (North). ping timesa re fine, page loads not so much so I suspect you are all on the right track. It's been inconsistent all week speed wise (ping times in games from 24ms up to 400ms) but not it is outright ruined. I'll try it again in a few hours, this page took almost 5 minutes to load :O!
gollumbird
Premium Member
join:2005-12-18
Brampton, ON

gollumbird to dex1d

Premium Member

to dex1d
Rogers DNS is failing. Google 8.8.8.8 and 8.8.4.4 works like a charm.
yyzlhr
join:2012-09-03
Scarborough, ON

yyzlhr to dex1d

Member

to dex1d
There is a fibre cut in Toronto that is affecting internet connectivity for some cable users and the majority of wireless customers.

dtex
@rogers.com

dtex to thepitcher

Anon

to thepitcher
how do you switch DNS? i'm new to this stuff

MikeH
@rogers.com

MikeH to MichelR

Anon

to MichelR
Yes, but for me it seems like a combination of DNS plus other issues. I was occasionally connecting to some sites (but not most) via Rogers DNS. Switching to Google seems to work better but it still slow loading pages (although at least it can now find them).

anon
@rogers.com

anon to dex1d

Anon

to dex1d
Tracing route to dns.rnc.net.cable.rogers.com [64.71.255.198]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 12 ms 11 ms 11 ms 24.156.158.237
4 10 ms 11 ms 11 ms 24.156.156.146
5 10 ms 11 ms 11 ms 69.63.250.230
6 12 ms 10 ms 11 ms 66.185.82.206
7 * 15 ms 15 ms dns.rnc.net.cable.rogers.com [64.71.255.198]

Trace complete.

DNS servers are barley reachable....... Use external such as google for now

Nutellaface
@rogers.com

Nutellaface to gollumbird

Anon

to gollumbird
Like others have said, switching to Google DNS seems to work great. My phone data on the other hand is messed up too. Tried to call rogers and they are even having issues with their support centre. Must be getting flooded with calls!

luis
@rogers.com

luis to dex1d

Anon

to dex1d
Yes, I am also having problem with rogers internet, I think is a DNS problem because some sites works like google, and other dont
dcorreia
join:2003-08-08
Mississauga, ON

dcorreia to dex1d

Member

to dex1d
I think it's a bigger issue than DNS. A friend of my has Rogers Internet and had her do a traceroute to one of my servers and it seems to die between Rogers and Cogent.

Anonymus
@rogers.com

Anonymus to yyzlhr

Anon

to yyzlhr
Fibre cut is in Mississauga area

elitefx
join:2011-02-14
London, ON

1 edit

elitefx

Member

Well, why don't RIM oops Rogers just reroute around the affected lines? Surely Rogers can't be that incompetent that they let half of Ontario go down.

Who's running the tech show at Rogers? Bozo the clown??

The first thing you would build into a network is a backup system..........

Where's all these "Network upgrades" we get ripped off for yearly??

DKS
Damn Kidney Stones

join:2001-03-22
Owen Sound, ON

1 recommendation

DKS to dex1d

to dex1d
Rogers is having a serious outage.

Stanislav
@rogers.com

Stanislav to dex1d

Anon

to dex1d
Change your DNS to Google DNS and the issue will be is resolved. Now stop whining people and get to work!

KBBuzz
@bmo.com

KBBuzz

Anon

I am likely only one who doesn't know how to do that (change DNS to Google). any chance you might help?

Anonymus
@rogers.com

Anonymus to dex1d

Anon

to dex1d
Brampton: internet for me is stop and go loads and then stops loading....1888 rogers1 also says number cannot be reached as well sometimes busy tone....craptastic weekend
JAC70
join:2008-10-20
canada

JAC70 to dex1d

Member

to dex1d
Sure, change to Google DNS and let them track ALL your internet activity. Or, you could choose the fastest DNS servers.

»www.grc.com/dns/benchmark.htm

Anon
@rogers.com

Anon to dex1d

Anon

to dex1d
Techs are en route to fix the issue. Hold times for Rogers are over 2 hours. So dont bother calling in.

anon
@rogers.com

anon to Anonymus

Anon

to Anonymus
If this is helpful in any way: I logged into my modem, chose the "Wireless" options and changed the DNS server numbers (either to 8.8.8.8 or one of those listed on the website JAC70 linked above)