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geokilla

join:2010-10-04
North York, ON
Reviews:
·TekSavvy Cable
reply to OneWorld9

Re: TekSavvy - glorified reseller, not ISP

said by OneWorld9:

+1

Was this announced to customers in any way? This is the first time I've heard any network status announcements were available.

I see the Twitter account was only created earlier this month. I think separating tweets (or RSS) in some fashion would be helpful. I'm not all that interested in what happens outside of my area of service, and with services I don't subscribe to, other than to perhaps periodically check what TSI is dealing with.

Only people that know such a tool would be tech savvy people... And if the Internet is down, how do they expect us to get onto the Internet....

xdrag

join:2005-02-18
North York, ON
Reviews:
·TekSavvy Cable
said by geokilla:

Only people that know such a tool would be tech savvy people... And if the Internet is down, how do they expect us to get onto the Internet....

True but don't forget more and more people have smartphone and data plans. The day and age where our home is the sole connection to the internet world is shrinking.

That being said, an automated voice message would be great for those who have outages like the hydro example earlier. For slow-downs, it's a bit more complicated.


BronsCon

join:2003-10-24
Walnut Creek, CA
Reviews:
·Comcast Business..
·SONIC.NET
said by xdrag:

said by geokilla:

Only people that know such a tool would be tech savvy people... And if the Internet is down, how do they expect us to get onto the Internet....

True but don't forget more and more people have smartphone and data plans. The day and age where our home is the sole connection to the internet world is shrinking.

That being said, an automated voice message would be great for those who have outages like the hydro example earlier. For slow-downs, it's a bit more complicated.

How many of those people know how to download a file on their phone and transfer it to their computer? How many of them even can (iPhone users can't, for example, it's just not something the phone can do)?