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Mediacom → [IL] Frequent drops and modem resets

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« Activate Modem without internet or phone? • Mediacom Online New speeds? »

stangjjz109 join:2010-03-18 Zeigler, IL	stangjjz109 Member 2012-Sep-30 12:18 pm [IL] Frequent drops and modem resets For the last several months my modem has been losing signal and dropping, sometimes every few minutes. I notice I'm not the only one experiencing this. What is going on?
	actions · 2012-Sep-30 12:18 pm ·
Nexis join:2002-04-29 USA	Nexis Member 2012-Sep-30 2:54 pm Could be quite a few things, first one to look at is signal levels to your modem, can you goto »192.168.100.1 copy and paste the date shown there for signal information. Beyond that you may need a tech to come out and look.
	actions · 2012-Sep-30 2:54 pm ·
MediacomChad Mediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL	MediacomChad to stangjjz109 Premium Member 2012-Sep-30 4:35 pm to stangjjz109 I will be happy to look into this issue for you. Can you IM me your account or phone number?
	actions · 2012-Sep-30 4:35 pm ·
stangjjz109 join:2010-03-18 Zeigler, IL	stangjjz109 Member 2012-Sep-30 8:23 pm Done.
	actions · 2012-Sep-30 8:23 pm ·
MediacomChad Mediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL	MediacomChad to stangjjz109 Premium Member 2012-Sep-30 10:42 pm to stangjjz109 Thank you. I am looking into this now.
	actions · 2012-Sep-30 10:42 pm ·
stangjjz109 join:2010-03-18 Zeigler, IL	stangjjz109 Member 2012-Oct-4 11:56 am Any word on this?
	actions · 2012-Oct-4 11:56 am ·
MediacomChad Mediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL	MediacomChad Premium Member 2012-Oct-4 2:13 pm I sent a reply to your IM.
	actions · 2012-Oct-4 2:13 pm ·

Anon @mchsi.com	Anon Anon 2012-Oct-6 6:53 am Well post it publicly so we all know whats going on chaaaaad
	actions · 2012-Oct-6 6:53 am ·
Kex24 join:2012-09-16 Cassville, MO	Kex24 to stangjjz109 Member 2012-Oct-6 9:10 am to stangjjz109 Been having this same problem for over 2 months as well with no fix. Really sucks when you cannot stay connected for over 10 seconds when trying to download something. When not, about every 5 mintues..
	actions · 2012-Oct-6 9:10 am ·
MediacomChad Mediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL	MediacomChad Premium Member 2012-Oct-6 9:19 am Kex24 your issue has recently been further escalated past the Tech Ops Supervisor and Tech Ops Manager. We have sent an email on your behalf to the Area Director.
	actions · 2012-Oct-6 9:19 am ·
jk0 join:2008-09-04 Hazel Green, WI	jk0 Member 2012-Oct-9 2:45 pm And a lot of good that "escalation" has done. Still no evidence that they are looking into the issue.
	actions · 2012-Oct-9 2:45 pm ·
MediacomChad Mediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL	MediacomChad Premium Member 2012-Oct-9 2:52 pm I have replied to you via IM.
	actions · 2012-Oct-9 2:52 pm ·
Cville @mchsi.com	Cville Anon 2012-Oct-9 5:48 pm I'm in Carterville il by marion, and i've been having the same issue. I'll be playing a game and then ping shoots up to 999 for 10 seconds and then it's back. I've also been experiencing normal pings then to 500 for 2 seconds ALLOT. This never happened like this until a week or so ago. I'm seriously considering leaving Mediacom after all this BS.
	actions · 2012-Oct-9 5:48 pm ·
MediacomChad Mediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL	MediacomChad Premium Member 2012-Oct-9 11:05 pm Cville, Can you send me and IM with your account or phone number so I can look into this for you?
	actions · 2012-Oct-9 11:05 pm ·

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