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TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28

1 edit
reply to NightMayor

Re: TekSavvy - glorified reseller, not ISP

said by NightMayor:

I also agree with this. Communication is always key. I think the problem though is that the general public thought just because UBB is gone all our internet problems are solved. So yeah, there needs to be another uprising of sorts, rioting is a little extreme IMHO.

It's simple really and it's that UBB is far from gone. There is more regulatory activity right now than ever. Many issues are being held up because UBB wasn't dealt with properly the first time around. I agree we all need to get on the same page but we're too busy arguing about support issues while the whole forest is on fire.
--
Marc - CEO/TekSavvy

bbiab

join:2004-05-26
I think most knowledgeable customers appreciate TSI's position and effort Marc.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
that's good. maybe I take these things too personally.
--
Marc - CEO/TekSavvy


NightMayor

join:2010-04-28
York, ON

1 edit
I'm pretty sure all of us here really appreciate you guys reading our replies and suggestions.

You have to understand though, we can't share something that most of us don't know exist. That's why there's all this confusion of not knowing where to go to find service advisories. So I don't agree that we are spoiled, just uninformed. This is part of the communication problem some of us are suggesting needs to be fixed.

In any case, here's follower 87!


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
that's very fair. mostly I feel that everybody is supportive and honestly voicing their opinions and thoughts.. as I'm doing too.. so it's all good. It's raw and it's real that way. I like that.
--
Marc - CEO/TekSavvy


BronsCon

join:2003-10-24
Walnut Creek, CA
Reviews:
·SONIC.NET
reply to bbiab
said by bbiab:

I think most knowledgeable customers appreciate TSI's position and effort Marc.

And some non-customers...


BronsCon

join:2003-10-24
Walnut Creek, CA
Reviews:
·SONIC.NET
reply to TSI Marc
said by TSI Marc:

that's very fair. mostly I feel that everybody is supportive and honestly voicing their opinions and thoughts.. as I'm doing too.. so it's all good. It's raw and it's real that way. I like that.

You heard it here first, folks. Marc likes it real raw.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
LOL. glad you like the position and effort!
--
Marc - CEO/TekSavvy

UK_Dave

join:2011-01-27
Powassan, ON
kudos:2
Reviews:
·TekSavvy DSL

1 edit
reply to TSI Marc
said by TSI Marc:

that's very fair. mostly I feel that everybody is supportive and honestly voicing their opinions and thoughts.. as I'm doing too.. so it's all good. It's raw and it's real that way. I like that.

Maybe it's because I'm not used to it - but I find it quite amazing that we're here on a Sunday afternoon, having this kind of discussion, with the CEO of our ISP.

Cheers
Dave

edit: Because it's Sunday. Not Saturday.

sgtux

join:2012-07-14
reply to TSI Marc

It's simple really and it's that UBB is far from gone...

Mister CEO! I have been kept silence reading all this thread till now. How can you even discuss the issue like UBB? It's just ABSURD and you know it better than anyone because you are CEO of an ISP company that first protested against it in Canada. I immigrated from Europe only 8 years ago and I've been with TekSavvy for 5 years. The Internet UBB exists in Canada only. Even your notorious Rogers is just a big Bell re-seller at the end. Canadians, wake up, do not be sheep!

Mister CEO! I 100% agree with OP. Fortunately Canada still has companies like TekSavvy and CEO like you are, even if you are a re-seller at the moment and not ISPs yet I hope it's gonna changed soon. But even so, you are in charge to get rid of such incompetence your company has acquired for the last two years like crappy customer and technical support even if you blame that most of TekSavvy employees are the same as 5 years ago. Mentality (or something else) was definitely changed. That's why you can only *sigh* when you see such complaints every week.

P.S. Personally I would discuss anything only with adequate people like OP or UK_Dave for example... I'm a professional programmer with over 20+ years of experience in Networking and UNIX OS, so I don't think I might accept any arguments from kids or teenagers like xdrag, sorry in advance.