Downtown Ottawa: 15/1 DSL, not clearing 7Mbps down
Pretty straightforward issue: Upgraded from 6/1 DSL to 15/1 two weeks ago, have consistently been getting speedtest.net results between 6Mbps and 7Mbps down, and between .3 and .7 up. Ping has been quite good; ~16ms. On the *very rare* occasion, for just a few minutes, I've managed to get up to 12Mbps in little spikes during speed tests, but that has been very anomalous and, of course, does not reflect the overall performance. But perhaps it's a relevant detail?
I have filters on the phone, have power cycled everything, have tried removing my router and connecting the modem directly, and have seen no change in any results.
Any advice would be greatly appreciated. Obviously I'm not thrilled about the prospect of not even hitting 10/1 package speeds even though I'm on 15/1.