Topic 'Re: Webmail Down?' in forum 'Verizon Fiber Optics' - dslreports.com

Re: Webmail Down?

Mon, 01 Oct 2012 22:07:19 EDT

flashcore posted :

said by tvdrew:

I have 4 email accounts here, 2 work, 2 do not. When is Verizon going to dump this POS email system they are using and get something that works correctly. If its not the system loosing half the accounts for 12+ hours with no resolution in sight (sorry nycdave, your 1 hour is long past) its the email system being slow as molasses for weeks on end with no resolution.

With the various email services available (gmail, yahoo, hotmail/outlook, etc.), why not switch to one?

It has more to do with lazyness, I do have other accounts I just don't feel like moving all of my contacts to them.

Re: Webmail Down?

Mon, 01 Oct 2012 20:32:00 EDT

drjim posted : Verizon just sent out a notice about the outage today.

»www22.verizon.com/Support/Reside···Z_N_Z123
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One man's Magic is another man's Engineering.

Re: Webmail Down?

Mon, 01 Oct 2012 18:13:36 EDT

drjim posted : I'm at home now, and Thunderbird works fine, but I only received about 1/5th of the email I usually do after being "logged out" for so many hours.

I just sent myself a test message from another account, and it showed up in 3~4 minutes.

I'd ask the IT guys at work if they made any changes, but seeing as so many others got the same error message I did, I'm saying it's a Verizon problem.
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One man's Magic is another man's Engineering.

Re: Webmail Down?

Mon, 01 Oct 2012 17:58:53 EDT

tvdrew posted :

said by flashcore:

With the various email services available (gmail, yahoo, hotmail/outlook, etc.), why not switch to one?

Re: Webmail Down?

Mon, 01 Oct 2012 17:56:49 EDT

anon posted : Yes, have tested sends to both Verizon and non-Verizon accounts. Both are working. Mail delivery continues OK, but no email traffic yet recovered from about 8:30am to 2:45pm.

Re: Webmail Down?

Mon, 01 Oct 2012 17:51:59 EDT

nycdave posted : All the old emails will take some time to restore from backups - they will show up....No ETA on all the old emails restoring.

Re: Webmail Down?

Mon, 01 Oct 2012 17:50:53 EDT

anon posted : Finally can access my account but all my saved emails have vanished!

Re: Webmail Down?

Mon, 01 Oct 2012 16:51:39 EDT

John97 posted : I'm finding I can receive but not send... Anyone else?

Re: Webmail Down?

Mon, 01 Oct 2012 16:43:31 EDT

anon posted : Still no refresh (4:45pm EST), but new mail continues to arrive. Hopefully, Verizon will be able to restore lost messages -- not holding my breath tho.

Re: Webmail Down?

Mon, 01 Oct 2012 16:34:18 EDT

anon posted : Has there been a refresh there yet? I'm in the Boston area and received a 4:19pm email just a moment ago, but the rest of my webmail is empty and there's no mail from 7:54 this morning until now. Server is empty except for that 4:19 email.

Re: Webmail Down?

Mon, 01 Oct 2012 16:17:49 EDT

drjim posted : Still down here, with the same error message.

My wife can't access it from her work, so I'll have to wait to get home.

:huh: :(
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One man's Magic is another man's Engineering.

Re: Webmail Down?

Mon, 01 Oct 2012 15:50:26 EDT

anon posted : Virginia Beach, VA is back up for both Outlook and webmail.

Re: Webmail Down?

Mon, 01 Oct 2012 15:27:23 EDT

John97 posted : I am from the Philly area but am down in Tampa. I got off the plane this morning and got the errors as soon as I turned my phone back on.

Hope this gets fixed soon.
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So put me on a highway, and show me a sign.
And take it to the limit one more time...

Re: Webmail Down?

Mon, 01 Oct 2012 15:24:47 EDT

rai posted : 3:21pm Eastern
I can now log into my account, but my Inbox has only 2 messages (TOTAL!!!) from 3:10pm and 3:12pm

I presume some kind of restoration is now in process, or will be shortly.

Once restored, I hope that I won't have hundreds of old emails downloading into Outlook.

I'd sent an email to my VZ address around 11am. It didn't bounce, so it seems that it was received on a VZ mail server.

Re: Webmail Down?

Mon, 01 Oct 2012 15:20:31 EDT

anon posted : POP server came back on line at approximately 2:45pm EST here in Maryland. All email since this morning appears to be lost (at least for now). Only new messages after 2:45pm are appearing.

Re: Webmail Down?

Mon, 01 Oct 2012 15:15:41 EDT

anon posted : still down here in orange, CA I've talked to a couple of reps from verizon and there is even a message on the phone telling us they are working on it....been down for almost 5 hours at least

Re: Webmail Down?

Mon, 01 Oct 2012 15:05:12 EDT

nycdave posted : Yea, their ETA slipped. Last thing I heard was 3PM Eastern.

Re: Webmail Down?

Mon, 01 Oct 2012 14:56:38 EDT

flashcore posted : I have 4 email accounts here, 2 work, 2 do not. When is Verizon going to dump this POS email system they are using and get something that works correctly. If its not the system loosing half the accounts for 12+ hours with no resolution in sight (sorry nycdave, your 1 hour is long past) its the email system being slow as molasses for weeks on end with no resolution.

Re: Webmail Down?

Mon, 01 Oct 2012 14:52:00 EDT

anon posted : :(no email here in maryland, been alsmost 6 hours now :(

Re: Webmail Down?

Mon, 01 Oct 2012 14:06:21 EDT

drjim posted : My email is a sub-account of my wife's main account.

I'm still waiting to hear from here if she can check her mail.
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One man's Magic is another man's Engineering.

Re: Webmail Down?

Mon, 01 Oct 2012 13:54:19 EDT

louist posted : Verizon forums full of reports from around the country. Both coasts affected. No word on what the issue is or on resolution. Spotty, not all accounts affected even in specific households.

Re: Webmail Down?

Mon, 01 Oct 2012 13:47:53 EDT

anon posted : I've been trying to access my webmail since 8:30 this morning in Pittsburgh, PA. Still No Go.

Re: Webmail Down?

Mon, 01 Oct 2012 13:35:17 EDT

vircotto posted : Webmail and pop3 working for me. (Currently in Maryland.)

Re: Webmail Down?

Mon, 01 Oct 2012 13:31:35 EDT

anon posted : still down in Massachusetts

Re: Webmail Down?

Mon, 01 Oct 2012 12:52:12 EDT

anon posted : I've been getting this error message every 10 minutes or so since I logged on around 9am this morning in Northern Delaware:

"There has been an error transferring your mail. I said: PASS and then the POP server [xxxxxxxxx@incoming.verizon.net] said: ERR[SYS/TEMP]Service Temporarily Unavailable"

Still going on. Anyone else? :mad:

Re: Webmail Down?

Mon, 01 Oct 2012 12:46:03 EDT

zerog posted : not working for me here in TX via pop3 (roll eyes due to lack of imap)

edit: ok, seems like it is actually working now, although dogslow... I mean 12 KB/s... Cruzin at the speed of...... ISDN.

Re: Webmail Down?

Mon, 01 Oct 2012 12:00:23 EDT

louist posted : One of our verizon email accounts is working, the other says wrong password or user I'd since early this morning. Not only sporadic geographically, but even in one family's email accounts with verizon.

Re: Webmail Down?

Mon, 01 Oct 2012 11:54:11 EDT

anon posted : I'm glad to have found this forum with good info! Thanks everyone! I will switch to my non-Verizon email until it comes back online...

Re: Webmail Down?

Mon, 01 Oct 2012 11:40:58 EDT

nycdave posted : ETA to restore missing message stores is 1 hour....

Re: Webmail Down?

Mon, 01 Oct 2012 11:29:27 EDT

drjim posted : Thanks, nascar.

Looks like it's "spotty, but widespread" if such a thing is possible.

Still down here. Time to switch back to my pacbell account, I guess.
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One man's Magic is another man's Engineering.

Re: Webmail Down?

Mon, 01 Oct 2012 11:22:34 EDT

nascar posted : confirmed down for clients (outlook) and web per Vz forum.

»forums.verizon.com/t5/Verizon-ne···ilissues

Re: Webmail Down?

Mon, 01 Oct 2012 11:21:17 EDT

drjim posted : I Googled for a Verizon system status page, and all I found were comments that it wasn't being updated.
I clicked on one of the links and it took me to the support page, so I'd guess they don't have one anymore.
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One man's Magic is another man's Engineering.

Re: Webmail Down? 10/1/2012

Mon, 01 Oct 2012 11:16:26 EDT

anon posted : Matawan too, cannot get on webmail or cell phone mail - since early this morning - but my husband can. He is the main account, mine is the sub account

Re: Webmail Down?

Mon, 01 Oct 2012 11:16:20 EDT

anon posted : Same in Virginia Beach, VA. Can send email; but, cannot receive email in Outlook or log onto web mail and see any inbox messages. I get the same error code when I try and access the online Inbox:

{"res":{},"error":{"code":"3002","msg":"3002"}}

Re: Webmail Down?

Mon, 01 Oct 2012 11:07:16 EDT

rai posted : I can't get in thru web, nor thru Outlook, in Maryland (DC).
So, CA, NJ, NY, MD are down... looks to be very wide spread.
I'm surprised there aren't more squawks showing up here...
Also, I can't find a "System Status" page at VZ.

Re: Webmail Down?

Mon, 01 Oct 2012 11:00:30 EDT

techome posted : I am experiencing the same error in Dallas, TX. Cannot pull mail with Outlook, get service unavailable error. This appears to be quite widespread.

techome

Re: Webmail Down?

Mon, 01 Oct 2012 10:47:06 EDT

anon posted : Same exact problem and error message here now in Pasadena California.

Re: Webmail Down?

Mon, 01 Oct 2012 10:37:40 EDT

anon posted : Yes, same here in Basking Ridge, NJ -- been out for about two hours at least. WEb, Outlook, just can't get anything.

Re: Webmail Down?

Mon, 01 Oct 2012 10:33:21 EDT

drjim posted : I can't get into it with Mozilla Thunderbird, either.
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One man's Magic is another man's Engineering.

Re: Webmail Down?

Mon, 01 Oct 2012 10:29:48 EDT

louist posted : Cannot access email accounts at verizon.net here in Bayside NY either.

Re: Webmail Down?

Mon, 01 Oct 2012 10:27:37 EDT

drjim posted : RATS.....

Now I'm getting a message that my account is locked "due to numerous failed attempts to log in"!

What a load of manure.......
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One man's Magic is another man's Engineering.

Re: Webmail Down?

Mon, 01 Oct 2012 10:20:34 EDT

drjim posted : Network wide problem, I guess.

I can get to the "My Verizon" pages OK, and I can look at my account info, it just bombs out *every* time I try and get to the email.

Re: Webmail Down?

Mon, 01 Oct 2012 10:16:57 EDT

Steely posted : Getting login error messages on my cell phone. Haven't tried webmail or Outlook Express yet but I expect they'd fail, too.

Re: Webmail Down?

Mon, 01 Oct 2012 10:10:56 EDT

drjim posted : Ok....good to hear it's not just me!

Re: Webmail Down?

Mon, 01 Oct 2012 10:09:04 EDT

Dirty_Harry posted : Same here in central NJ. Web and Wireless

Webmail Down?

Mon, 01 Oct 2012 10:03:40 EDT

drjim posted : Hi, everybody

I keep trying to log in to my email account using the web interface, and get the following message:

{"res":{},"error":{"code":"3002","msg":"3002"}}

Any ideas?
--
One man's Magic is another man's Engineering.