dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
653
share rss forum feed


devolic
Premium
join:2001-11-22
Oscoda, MI

BSOD's

I keep getting a blue screen. Here is what it is.

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 10/1/2012
Time: 10:34:39 AM
User: N/A
Computer: DOUG
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xbf9568c8, 0xaa39fc00, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini100112-02.dmp.

What is going on, I ran Memtest and it passed three times.

Thank-You,
Doug
--
WinXP Pro SP3

aguen
Premium
join:2003-07-16
Grants Pass, OR
kudos:2
You need to zip up and then upload the actual crash dump file so we can see which driver, etc. actually caused the exception error.


devolic
Premium
join:2001-11-22
Oscoda, MI
reply to devolic
downloadMini100112-02.zip 24,572 bytes
There are actually 14, it is getting bad like twice a day now.
--
WinXP Pro SP3

aguen
Premium
join:2003-07-16
Grants Pass, OR
kudos:2
reply to devolic
Well...... If all of the other crashes were the same, then I'm afraid you are in for a rough ride on this one. The module reporting the error in this dump was Win32k.sys. This module is involved in a lot of stuff with no easy way to determine what exactly caused it. It could be hardware and/or software related. You can start troubleshooting by checking the event viewer for any other issues reported just prior to the crashes. Also, what were you doing on the PC at the time of the crash, what applications were you running, etc.

Here is a link, just by way of example, that suggests possible steps for a similar crash to yours.
»answers.microsoft.com/en-us/wind···76902d9c

Chrno

join:2003-12-11
reply to devolic
Please see here on how to post asking for assistance:
»Hardware Profile Example - when in need of HELP !

dave
Premium,MVM
join:2000-05-04
not in ohio
kudos:8
Reviews:
·Verizon FiOS
reply to devolic
C0000005 is ACCESS_VIOLATION, which is an MMU error. In plainer English, it means some kernel code attempted to use a virtual address it has no access to, and the memory management unit is helpfully pointing that out.

Note that "memory management unit error" does not equate to "memory error" -- the MMU's job is (amongst other things) enforce OS-imposed restrictions on what memory accesses are legal.

Possible causes:

1. Badly-written kernel software: bad instructions. For win32k.sys this could conceivably include the display driver.

2. Disk/controller/cable errors, such that the instructions are not transferred correctly to memory for execution.

3. Memory/motherboard errors, such that the instructions in memory for execution aren't a reliable copy of what was on the disk.

4. The CPU's broken and the MMU is insane.

Mister_E

join:2004-04-02
Etobicoke, ON
Reviews:
·Bell Sympatico
reply to devolic
Have you updated any drivers lately?

You can upload your minidump file to this site and view the details.

When I uploaded your file, here are some quick snippets:

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: bf9568c8, The address that the exception occurred at
Arg3: aa39fc00, Trap Frame
Arg4: 00000000

PROCESS_NAME: iron.exe


mmainprize

join:2001-12-06
Houghton Lake, MI
Reviews:
·Charter
said by Mister_E:

You can upload your minidump file to this site and view the details.

Thanks Mister_E for the great site, i have saved this as a bookmark for later use.