Topic 'Re: Service Outage Information page' in forum 'Cogeco' - dslreports.com

Re: Service Outage Information page

Wed, 26 Dec 2012 23:13:56 EDT

chdude3 posted : This outage page does no good if not kept up to date! Experiencing around an 80 minute outage of TV and internet. After no updates on the Outage page despite repeated checking, I finally called in. Only to have the Rep say there's an outage in my area and it was reported an hour ago!

Come on, Cogeco. I'd rather have no Outage page than one that's not updated. Still says there's no outages in Oakville, while our internet is still down and TV just says ONE MOMENT PLEASE.

Re: Service Outage Information page

Mon, 08 Oct 2012 11:29:40 EDT

kim posted : A direct link to the Reported Outages page has been added to the left hand menu now so there's no need to have this thread 'stickied' at the top of the page.

Cogeco Reported Outages Page
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Fluent in 3 languages: English, Sarcasm and Sexual Innuendo.

Re: Service Outage Information page

Mon, 01 Oct 2012 22:28:36 EDT

anon posted : Internet and cable still out in Burlington as of 10:15 pm

Re: Service Outage Information page

Mon, 01 Oct 2012 21:32:33 EDT

anon posted : We're out in Oakville - cable and phone - but internet up - when you call in they say it is a known issue and fairly widespread.

Re: Service Outage Information page

Mon, 01 Oct 2012 21:31:50 EDT

anon posted : Just posted on Outages page 'We are currently experiencing a service outage due to fiber optic line damage affecting multiple areas. Technicians are working to restore service as soon as possible.'

Re: Service Outage Information page

Mon, 01 Oct 2012 21:19:54 EDT

anon posted : Out in Oakville too - according to phone msg when you call in it is fairly widespread - both cable and phone (not internet/email ...this time). No indication of when it will be up and no msgs on their site or Facebook.

Re: Service Outage Information page

Mon, 01 Oct 2012 19:56:49 EDT

anon posted : Ditto for Milton. Been watching snow accompanied by my flashing cable modem since 5:00PM. Cogeco's outage page only mentions somethng about an email password problem from September..

Re: Service Outage Information page

Mon, 01 Oct 2012 19:13:26 EDT

blazer12 posted : Not really accurate. experiencing a cable outage in georgetown. Site currently shows no issues.

Re: Service Outage Information page

Thu, 13 Sep 2012 10:05:18 EDT

robman50 posted : Reported Outages for Grimsby
Service unavailable. Please try again later.

So the only outage is the outages page? LOL To funny :D
Is it being upgraded to the next stage?

Re: Service Outage Information page

Mon, 09 Jul 2012 17:43:47 EDT

Lotheric posted : For the "test" phase, the page will only be available for Ontario residents. This does not rule out a page for Quebec outages in a near future (once the process is automated).

Re: Service Outage Information page

Fri, 06 Jul 2012 10:02:26 EDT

exseven posted : Pretty sure its due to server time using GMT instead of EDT/EST. I brought this up internally already.

Now SunTV alert still being open on the page is another issue since that was fixed last night

Re: Service Outage Information page

Fri, 06 Jul 2012 08:19:33 EDT

Farchord posted :

said by jbamford:

It's correctly reporting that Sun TV SD & HD is off the air for Oakville. Although the reported date is listed as "2012-07-06", which is actually tomorrow.

Then I wouldn'T expect to have Sun TV tomorrow! XD

Re: Service Outage Information page

Thu, 05 Jul 2012 23:38:40 EDT

robman50 posted : same here but i haven't turned on my box to see if its true. :)

Television
Reported since:
2012-07-06 01:10:06 Sun TV both Standard and High Definition feeds are off air.

Re: Service Outage Information page

Thu, 05 Jul 2012 23:17:19 EDT

jbamford posted : It's correctly reporting that Sun TV SD & HD is off the air for Oakville. Although the reported date is listed as "2012-07-06", which is actually tomorrow.

Re: Service Outage Information page

Thu, 05 Jul 2012 19:14:11 EDT

robman50 posted : I like this, now I wonder if it is correct. Can not test that because everything seems to be working. (I guess that's a good thing :) )

Re: Service Outage Information page

Thu, 05 Jul 2012 18:28:30 EDT

lockejcole posted : Now if only I could load this page while my internet was down... ;)

Re: Service Outage Information page

Thu, 05 Jul 2012 15:48:44 EDT

Lotheric posted : I asked about it. I'll post here when I have any info. :)

Re: Service Outage Information page

Thu, 05 Jul 2012 15:31:59 EDT

Farchord posted : Hehe none for quebec? :)

Service Outage Information page

Thu, 05 Jul 2012 12:02:59 EDT

Marcer posted : This is a function that has been requested fairly often, and I'm pleased to say has now entered into a "Beta test". We'd like to release it to the community here for testing, and would greatly appreciate your feedback.

You can find it here:

»c0ge.co/OntarioOutage

If you are experiencing an issue, select your city from the list, and any Reported Outages in your area will be displayed.