 | reply to telcodad
Re: DVR Extender w/Moto Boxes of course another 6 weeks here. |
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 | reply to telcodad Not surprised. Comcast couldn't find their head if it was stapled to their hand. |
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 | reply to tirebiter I have the 3400m anyroom DVR box, and have had nothing but lockups since i hooked up the DVR extender, I'd probably hold off getting the extender if you are tied to the 3400m box for now. |
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 telcodad join:2011-09-16 Lincroft, NJ kudos:1 1 edit | said by jsirgey :I have the 3400m anyroom DVR box, and have had nothing but lockups since i hooked up the DVR extender, I'd probably hold off getting the extender if you are tied to the 3400m box for now. Well, the DCX3400 and DCX3400M models are not currently on Comcast's official list of supported DVRs for use with external hard drives »customer.comcast.com/help-and-su···storage/ and there was a post in the Comcast Help and Support Forum about issues with those particular ones: »forums.comcast.com/t5/XfinityTV-···9#M58912
EDIT: Just noticed that you had also posted to that thread today (»forums.comcast.com/t5/XfinityTV-···7#M69350). As far as a Motorola AnyRoom DVR that is supported for an external drive, there is the newer DCX3501/RNG200N model, which is on the approved list. |
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 | said by telcodad:said by jsirgey :I have the 3400m anyroom DVR box, and have had nothing but lockups since i hooked up the DVR extender, I'd probably hold off getting the extender if you are tied to the 3400m box for now. Well, the DCX3400 and DCX3400M models are not currently on Comcast's official list of supported DVRs for use with external hard drives » customer.comcast.com/help-and-su···storage/ and there was a post in the Comcast Help and Support Forum about issues with those particular ones: » forums.comcast.com/t5/XfinityTV-···9#M58912 I realize it's not supported hence me saying wait until it is. I was just stating that I have had nothing but issues with it and I've seen nothing explicitly stating the anyroom did or didnt have lockup issues. It's awesome to have all the extra space available, but when you have to pull the plug once a day to fix lockups, your guide data always being "to be announced" gets old pretty quick. |
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 telcodad join:2011-09-16 Lincroft, NJ kudos:1 | said by jsirgey :said by telcodad:said by jsirgey :I have the 3400m anyroom DVR box, and have had nothing but lockups since i hooked up the DVR extender, I'd probably hold off getting the extender if you are tied to the 3400m box for now. Well, the DCX3400 and DCX3400M models are not currently on Comcast's official list of supported DVRs for use with external hard drives » customer.comcast.com/help-and-su···storage/ and there was a post in the Comcast Help and Support Forum about issues with those particular ones: » forums.comcast.com/t5/XfinityTV-···9#M58912 I realize it's not supported hence me saying wait until it is. I was just stating that I have had nothing but issues with it and I've seen nothing explicitly stating the anyroom did or didnt have lockup issues. It's awesome to have all the extra space available, but when you have to pull the plug once a day to fix lockups, your guide data always being "to be announced" gets old pretty quick. OK, yes.
I see your similar post on the Comcast Help and Support Forum just received a reply from Comcast's Ted Hodgins (aka "ComcastTeds"): »forums.comcast.com/t5/XfinityTV-···3#M69363 |
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 Russ join:2011-03-17 Houston, TX kudos:1 | reply to Mike Wolf said by Mike Wolf:Still don't know what that means for the software update we're waiting for in the Cisco areas. The Cisco areas already support DVR Extenders and have for a long time and the S26 Guide software update will continue this support so it means nothing for the Cisco areas. It is only important to Motorola areas that don't currrently have DVR Extender support. -- Cisco RNG 200N & SA 8300 HD DVRs-S26 Guide Links 'Guide Blog' 'Schedule' 'Info' 'Patch Thread' |
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| Not what I was referring to, was referring to the lack of accomplishment on anything else by Comcast television regarding New Jersey such as the S26 software or the firmware updates.  |
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 Russ join:2011-03-17 Houston, TX kudos:1 | In general, the more time Comcast spends on guides (A30 & S26) for legacy set top boxes, the longer it will take for Comcast to deploy the X1 guide to all Comcast areas in the country. This leads me to think that these legacy set top boxes will be around for a long time. |
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 | said by Russ:In general, the more time Comcast spends on guides (A30 & S26) for legacy set top boxes, the longer it will take for Comcast to deploy the X1 guide to all Comcast areas in the country. This leads me to think that these legacy set top boxes will be around for a long time. Yep anything more than about 4 years old won't get the X1 Guide, so Comcast will have a large base of legacy STBs, considering Comcast still won't take DCT-2000s out of service...  |
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 sortofageekNot TroublePremium,Mod join:2001-08-19 There & Then kudos:14 | reply to tirebiter
(topic move) I wish the iguide auto tuned to the hd channelModerator Action The post that was here (and all 4 followups to it), has been moved to a new topic .. »I wish the iguide auto tuned to the hd channel |
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 jwhite4 join:2002-03-21 Philadelphia, PA | reply to tirebiter
Re: DVR Extender w/Moto Boxes I recently got a WD 1TB drive for my 3416 DVR. Operationally no problems (so far!)
When the DVR is power cycled, it initially brings up a blue screen wanting me to select OK that drive 0 is connected (or "operating properly", I forgot which). I hit Ok and continue onto my business as normal.
It hit me the other day: will it sit at that prompt indefinitely until an OK confirmation is received? That is, suppose there is a power outage, and later (could be 1 second or 1 hour) power is restored. Will recordings continue on schedule, or will they be indefinitely blocked until OK has been hit? |
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 | I'm going to go find out, since the same prompt appears on screen on the Cisco equipment when power is restored. |
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| Ok the message I get on screen for the Cisco equipment says: "Attention The external storage device is now working with your DVR. NOTE: To safely unplug this device, first unplug power from the DVR, then wait 10 seconds before disconnecting."
Then on the bottom there is only a button that says "cancel"
I've found that after 35 seconds it clears itself and recordings continue.
I would think with the iGuide software on the Cisco boxes being modeled after the A25/26 iGuide software on the Motorola boxes it would work similarly? -- I'm always up for a good chat and helping with VoIP testing so my contact info is below. Gigaset.net: Michael Wolf Callcentric: 17772288600 SIP URI: sip:226976325024#9@sip.gigaset.net and sip:17772288600@in.callcentric.com Skype: MikeWolf051 |
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 jwhite4 join:2002-03-21 Philadelphia, PA | reply to Mike Wolf Semi-related question: how accurate is the My Account->My Services->Equipment list ? It shows me has having a MORN200N AnyRoom DVR. Does anyone know if this is the same as the RNG200N, which appears to be DVR-extended capable? I thought when I looked at the bottom of my box it said DCX3400M, but maybe I misread it.
I could use an extended on that (even with it have a 500GB internal drive), though I certainly don't want a flakey DVR, nor a $100+ HDD brick that doesn't work. |
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 | said by jwhite4:Semi-related question: how accurate is the My Account->My Services->Equipment list ? It shows me has having a MORN200N AnyRoom DVR. Does anyone know if this is the same as the RNG200N, which appears to be DVR-extended capable? I thought when I looked at the bottom of my box it said DCX3400M, but maybe I misread it. Those designations are both correct. Comcast re-labels their equipment that meet a certain specification from different vendors as "RNG", but the actual manufacturer's model number is a Motorola DCX3400-M. |
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 jwhite4 join:2002-03-21 Philadelphia, PA | So what's the positive way to identify what model I have, to know if it's dvr-extended supported one? |
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 | You just did. As I said, the actual vendor/model is Motorola DCX3400-M. And right now the DCX 3400's are not supported by Comcast. They have some odd firmware issues that cause it not to work 100% reliably. See jsirgey's post up about half way on the page. |
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| reply to jwhite4 the accuracy of the equipment list is very hit or miss. On my list I have a SACISCO SARN200N, an image of it, serial number, and MAC address, and it says my DTA is a THOMSON TOM UDTA with a serial number but no image and no MAC address, and CableCARDs with no make, model, no serial number, no image, and no MAC address even though Comcast knows they are installed in TiVo's.
The Cisco RNG200N is actually a Cisco SA8600 series on their own website. |
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 jwhite4 join:2002-03-21 Philadelphia, PA | reply to jwhite4 So I watched a reboot after my UPS tripped. Sat at the 'Drive 0...' prompt for 60-90 seconds, then went to standby (off) after that. I guess it will autorecover after an outage. |
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