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teddystacker

join:2001-12-08
Philadelphia, PA

reply to SpHeRe31459

Re: DVR Extender w/Moto Boxes

I can confirm I have been using My DCX 3400 , with a External 2TB Drive connected (Yes 2TB) for about Two months now , with ZERO issues of any kind - for more details see my posts in this and other threads


FifthE1ement
Tech Nut

join:2005-03-16
Fort Lauderdale, FL

said by teddystacker:

I can confirm I have been using My DCX 3400 , with a External 2TB Drive connected (Yes 2TB) for about Two months now , with ZERO issues of any kind - for more details see my posts in this and other threads

I'm guessing you have A30? Man I really want that! I'm jealous!

5th
--
"The relationship between what we see and what we know is never settled..."


teddystacker

join:2001-12-08
Philadelphia, PA

reply to tirebiter
@FifthE1ement

Yes , I just wanted to give it a try , some here on the forums were a little wary 2TB would work on a reliable basis. But thought it was worth giving it a try.



telcodad

join:2011-09-16
Lincroft, NJ
kudos:1

reply to jsirgey

said by jsirgey :

said by telcodad:

said by jsirgey :

I have the 3400m anyroom DVR box, and have had nothing but lockups since i hooked up the DVR extender, I'd probably hold off getting the extender if you are tied to the 3400m box for now.

Well, the DCX3400 and DCX3400M models are not currently on Comcast's official list of supported DVRs for use with external hard drives »customer.comcast.com/help-and-su···storage/ and there was a post in the Comcast Help and Support Forum about issues with those particular ones: »forums.comcast.com/t5/XfinityTV-···9#M58912

I realize it's not supported hence me saying wait until it is. I was just stating that I have had nothing but issues with it and I've seen nothing explicitly stating the anyroom did or didnt have lockup issues. It's awesome to have all the extra space available, but when you have to pull the plug once a day to fix lockups, your guide data always being "to be announced" gets old pretty quick.

BTW - The latest update on a fix to use an external hard drive with DCX3400s:

From: »forums.comcast.com/t5/XfinityTV-···7#M71305
From ComcastTeds
4-2-2013 11:41 AM

Motorola has been working with engineering builds of the fix for this and so far things look good. Motorola and Comcast will continue to test this proposed fix for a few more weeks before it gets put into a targeted bundled update (timing still TBD, but expected to be this year).

Thanks for your patience.


MalibuMaxx
Premium
join:2007-02-06
Chesterton, IN

reply to tirebiter
Pretty sure South Bend Indiana area got this update today. I seen the new channel switch box... but haven't connected my external yet... Will see and purchase a bigger drive today if this came through to my area.



telcodad

join:2011-09-16
Lincroft, NJ
kudos:1

2 edits

said by MalibuMaxx:

Pretty sure South Bend Indiana area got this update today. I seen the new channel switch box... but haven't connected my external yet... Will see and purchase a bigger drive today if this came through to my area.

While having the A30 guide update is one requirement, the eSATA port also has to be activated in your area.

According the the latest (March 29th) update »media2.comcast.net/anon.comcasto···9-13.pdf posted by Comcast, it says this feature is available in "most all Comcast areas of Indiana (except for the South Bend area)."

If you get an "Alert 08" indication when you connect the external drive, that indicates that the DVR's eSATA port has not been activated yet.

EDIT: The link to the latest update on the activated areas can be found on the "External DVR Storage" page »customer.comcast.com/help-and-su···storage/ on the Comcast Customer Support site.


MalibuMaxx
Premium
join:2007-02-06
Chesterton, IN

Thanks going to try it after work here... Still wouldn't be surprised if it didn't work but at least we're seeing progress now... Where before we weren't on the newest version...



MalibuMaxx
Premium
join:2007-02-06
Chesterton, IN

reply to telcodad
yea it didn't work so not surprising... I thought they said early 2013... we're starting to move to the middle of 2013 now... they got 2 months left... then I will go to a cablecard setup... sick of waiting...

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