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pulp46
Premium
join:2003-01-28

4 edits

[Wireless] LTE in Carp - arguement with Rogers

So Rogers LTE map shows Carp to be in the thick of LTE land. I spark up my handy-dandy iP5 only to see 3G at best. Yes, I get LTE in Kanata, Nepean, Ottawa and other areas, the issue is not my phone as Rogers was so kind as to point out. I made inquiries with Rogers higher-ups who assure me LTE is indeed, functioning in Carp blah blah blah.... so have countered with:

1. Change your LTE Maps, otherwise, that's false advertizing.

or

2. Light Carp up already!

LOL

So I'm curious, does anyone here actually receive LTE, in Carp, as Rogers publicly states via her Maps and verbally? I have driven far and wide throughout god's country and have never seen LTE light up here. I'm hoping not, so it's just a matter of fixing the transmitter and NOT Rogers thinking a 200sq/foot area can be considered as a town being LTE served.



gleonard

join:2012-03-27
Carp, ON

I'm located near Richardson Side Road and William Mooney which is west of Carp Road. Not exactly Carp village but not in the city either. We picked up a LTE Rocket Hub on Saturday and it's been on LTE permanently. It actually works surprisingly well.



pulp46
Premium
join:2003-01-28

Thanks gleonard. Yeah, I'm smack dab in the heart of Carp Village, you're several miles away. Good to know, will inform Rogers to push the signal north-east. LOL



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:17
Reviews:
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reply to pulp46

Looks like Carp is on the fringe of LTE coverage. If you disable the other overlays, you can see that.

Rogers map was probably a tad more generous. I really doubt they drive around and measure signal strenght in various areas... It's likely some computer model.


pulp46
Premium
join:2003-01-28

That's right HiVolt but I'm smack in the middle of the dark purple LTE. I mentioned this to Rogers and they state I should be on it. I believe deceptive marketing is a huge reality with this LTE coverage.



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:17

How far do you have to drive to get LTE coverage?



pulp46
Premium
join:2003-01-28

I have to drive to Kanata, although I didn't try where gleonard lives because I don't ever go that way. Either way, several miles!



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:17

Escalate. Get some credits on your account, its also possible its some technical glitch and maybe Rogers will move to fix it.



pulp46
Premium
join:2003-01-28

reply to HiVolt
Point being, I'm in the heart of Carp, The Village, where 90% of residents live. If Rogers wants to state Carp is lit, it better not be just a fringe part. That's just wrong and unethical IMHO!



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:17

Yep, I'd be frustrated just the same...

Maybe one of the Rogers drones will see this thread...



pulp46
Premium
join:2003-01-28

said by HiVolt:

Yep, I'd be frustrated just the same...

Maybe one of the Rogers drones will see this thread...

I already got them on it, hold up while I go to PC so as to provide a pic.


pulp46
Premium
join:2003-01-28

reply to HiVolt

said by HiVolt:

Maybe one of the Rogers drones will see this thread...




HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:17

I see that it's a funny matter to them... Clowns.



sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:4

reply to pulp46
Yes, Rogers map is generous ... even with the transmitter tower on 2nd line coverage for GSM in the Dunrobin Road corridor is spotty. I think that tower is to cover the area between 2nd line and Carp Ridge.



elwoodblues
Elwood Blues
Premium
join:2006-08-30
HarperLand

reply to pulp46
It's the Rogers business model.

Say you have coverage, and charge appropriately, when it comes out that the paid for coverage is not available, point to some GOTCHA clause.



pulp46
Premium
join:2003-01-28

2 edits

reply to gleonard

said by gleonard:

I'm located near Richardson Side Road and William Mooney.... It actually works surprisingly well.

Okay, so I took the long-about route into Kanata and around your 'hood because it was bugging the crap out of me that you found LTE in Carp, right on the fringe but technically Carp nonetheless:




Nope! Still no LTE right at the corner of Richardson and William Mooney.

Yes, LTE is enabled:




I carry down Carp Rd to Hazeldean and within 1 kilometre east on Hazeldean, LTE kicks in for my trip throughout Kanata, albeit only in certain areas. Bridlewood was spotty etc...

Why the hell does LTE work on your Rocket Hub? Perhaps the answer lies within!


pulp46
Premium
join:2003-01-28

reply to gleonard

said by gleonard:

We picked up a LTE Rocket Hub on Saturday and it's been on LTE permanently. It actually works surprisingly well.

I presume you are using it on a laptop, or iPad? Both? Any other devices you are currently successful with?

gleonard

join:2012-03-27
Carp, ON

Boy you're having no luck at all. There is an outage on Rogers LTE since last night. We noticed it at 6:30pm. It's still not working this morning. Problems have been reported across the country.

As for the devices - 2 Windows PCs, a Linux box and using the Wi-fi functionality from the Rocket hub for 2 Android tablets.

Before the outage we set the Rocket Hub to only use LTE instead of automatically selecting the network. Not sure how much of a difference it made. When we initially plugged the thing in it picked up LTE immediately (and it was set to automatic at that stage).



pulp46
Premium
join:2003-01-28

said by gleonard:

Boy you're having no luck at all. There is an outage on Rogers LTE since last night. We noticed it at 6:30pm

Is that unbelievable or what? I'm cursed with this damn LTE, goes down exactly when I get there! Was it something I said? LOL

Anyways, your LTE is BACK:




I'll swing around into the boonies later today to test it out.


pulp46
Premium
join:2003-01-28

4 edits

reply to gleonard
Wow, LTE starts shortly before William Mooney, you lucky sonzagun!




I guess Rogers covers the areas she won't for cable Internet / TV. Anyways, nice to know some small part of Carp gets LTE, but I stand by my statement that Rogers is misrepresenting its LTE coverage when 90% of the population cannot receive it! I would even call it consumer fraud!

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