 | reply to Dampier
Re: [TWC] Virtually All TWC Customers Face $3.95 Modem Rental Fe Approved D3 Modems |
Mr. Dampier, you might want to change the recommended Docsis 3 modem in your article, TWC narrowed the choices that customers can purchase to only two and they are SB6141, SBG6580. These are Docsis 3 modems that TWC shows in the NYC support page, might be different in others though. »www.timewarnercable.com/nynj/sup···ur+Modem |
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 DampierPhillip M Dampier join:2003-03-23 Rochester, NY | Yes, I have been scanning different approved equipment lists in different divisions and see the 6141 is a better choice. I have made the change. |
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 | reply to bluepoint Got 6141. Waited more then 2.5 hours (!) on phone to reach to tech support level 3 to connect it. Regular tech support was not able to activate it. |
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 antdudeA Ninja AntPremium,VIP join:2001-03-25 United State kudos:4 Reviews:
·RoadRunner Cable
| said by TWCBait :Got 6141. Waited more then 2.5 hours (!) on phone to reach to tech support level 3 to connect it. Regular tech support was not able to activate it. 2.5 hours? Wow, it seems activating a cable modem seems a difficult process for basic support to do.  |
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 | reply to TWCBait Where did you find the 6141? I can;t find it anywhere... |
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 jeblis join:2012-10-08 Austin, TX | said by pc :Where did you find the 6141? I can;t find it anywhere... It's pretty much sold out right now. There were 8 total on amazon last Thursday. Ebay has a few, but the price has spiked considerably. Best bet is to eat the $4 charge for a few weeks/months until the price drops to a reasonable amount. |
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 | reply to pc It was ordered on Amazon at October 2nd or 3rd about $99 and $5 shipping. EBays profilers bough the stack and now it is double price $200 on EBay. May be in couple of moths the price come back lower due to demands but nobody knows. |
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 | reply to antdude Found I was lucky to have it activated. Other people were denied the same day and connected only today with 20 minutes non avoidable waiting per every call. |
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 | reply to antdude And 1 hour 40 minutes to return their old modem in Queens mall TWC shop to be sure to avoid the charge. |
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 | reply to jeblis +1 |
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 | reply to jeblis Thx: I got lucky. Amazon showed none and then one popped up outta nowhere...I managed to order it for $130: high, but compared to what I see on eBay, not that high.
Thx again. |
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 | The Dallas area is currently not getting the modem lease fee. I cancelled my order for a SB6141 on Amazon. Maybe that is the one that freed up  |
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 | I'm paying $2/month in the DFW TX area. |
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 | I am guessing you are not on the 30/5 tier or higher then since I don't think they charge at those tiers. |
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 DampierPhillip M Dampier join:2003-03-23 Rochester, NY | reply to txfeinbergs said by txfeinbergs:The Dallas area is currently not getting the modem lease fee. I cancelled my order for a SB6141 on Amazon. Maybe that is the one that freed up  Texas and other southern region systems are supposed to be next, probably in December. Ignore the CSRs, they have no clue what is going on until the memo arrives. |
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 | my last payment was due oct 15 and the service period says 10/5 to 11/04
it said on the bill that they will start charging me a lease fee of $3.95 starting the next bill
i already activated my own modem yesterday and returned my old modem today..
will i be charged $3.95 on the next bill? |
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 DampierPhillip M Dampier join:2003-03-23 Rochester, NY | said by txanon :my last payment was due oct 15 and the service period says 10/5 to 11/04
it said on the bill that they will start charging me a lease fee of $3.95 starting the next bill
i already activated my own modem yesterday and returned my old modem today..
will i be charged $3.95 on the next bill? Probably not. Otherwise they would have charged you even before they notified you there would be a charge. -- Phillip M. Dampier Editor, Stop the Cap! »stopthecap.com |
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