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jacko15

@rr.com
reply to adrman

Re: TWC Modem Lease

TWC has charged a lease fee for modems in my area for as long as I can remember. When I first contracted for service, maybe 10 years ago, I bought a Motorola SB5120 modem and have been using it ever since. It works flawlessly, and I get speeds just as advertised on my network.


friend

@rr.com
It's fine if they want to charge a rental fee as long as it's in the original customer agreement that you signed. But the problem is, it's not. It's a way they found to up the fees for existing customers. This is totally illegal.