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birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
kudos:9
reply to kbar

Re: No Program Name with second MoCa bridge

For starters, log in to the Actiontec, click on the globe in the main page, then click on Coax Stats in the Underlying Device in Network (Home/Office). Post a screenshot.

From your title "No program name with second Moca Bridge" suggests it was working fine before you added the ECB2200V. There may be a MoCA controller conflict.

Questions: What IP does your computer pull on the first floor?
What IP does any computer pull on the second floor?
Does the main page of Actiontec show Broadband connected? (Likely yes if internet works fine).

Consider powering up in sequence. Shut Actiontec, ECB2200V, and STBs down. You'll need to unplug power cord on STBs.

Then power on Actiontec, wait 'til status settles down, power up ECB, wait til status settles down, power up STBs.

There is a status page on each STB where you can show what IP address it has pulled. You'll also be able to see it in the Actiontec router under My Network icon.

Capture the coax stats page before you reboot everything. It should be informative. Compare the pages before and after.


kbar

join:2012-10-02
Highland Park, NJ

Computers:
second floor IP address: 192.168.1.2
first floor ip address: 192.168.1.9

yes it does say broadband connected.

here's the coax connection stats:




I have not assigned any static IP addresses.
The coax cables are all thick and stiff, installed by the verizon tech.

The splitters were installed by the verizon tech, except for the one on the first floor that came with the MoCa bridge.


birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
kudos:9

Coax connection stats are good, there's nothing wrong with coax. Asterisk next to Device3 indicates it's the MoCA controller.

Verify at each STB (oops, the one downstairs has no TV hooked up to it) the STB IP. If the STB reports a 169.254.x.x address, then it has lost the router-provided one.

The power down and power up sequence I indicated will fix the problem.


kbar

join:2012-10-02
Highland Park, NJ

hmm. the upstairs STB reports a 192.168.1.100 address, same as the one listed in the router for that STB.


kes601

join:2007-04-14
Virginia Beach, VA
kudos:2

Do Widgets and VOD work on the upstairs STB?


kbar

join:2012-10-02
Highland Park, NJ

1 edit

no they do not.

so i unplugged the splitter downstairs, disconnecting the unused STB and connecting the moca bridge directly to the coax coming off the ONT's splitter, rebooted the STB upstairs, and I got good channel guides. I'm guessing my signal is being split too many times. Is there a way to boost the signal another way, or re-wire my setup?

There is no real way I will be able to run cat5 from the router upstairs to my computer downstairs, due to how the house is laid out.


knordrw

join:2007-09-07
Bethel Park, PA
kudos:1

Silly question, but since you didn't say you tried it, I figured I'd ask.....did you try to just reboot the stb upstairs before changing any wiring? Sometimes, as odd as it seems, that's all that's needed. Especially if it was working, and then you change some of the wiring (like, say, adding a MoCA bridge).


kbar

join:2012-10-02
Highland Park, NJ

I'm about to do this after the presidential debates end



Moca

@bellatlantic.com

"The splitters were installed by the verizon tech, except for the one on the first floor that came with the MoCa bridge."

Where did you get the ECB and what kind of splitter did it come with?