Mikesalz
join:2012-10-02
Salt Lake City, UT
1 edit | reply to retiredqwest
Re: DSL Keeps Dropping Please Help I will try this. The only thing is I only have 1 jack that has connection in my house. Does that even matter?
Do you consider the DSL a active phone line if I dont have a "phone line" with Centurylink and I only pay for internet? I ask this because I dont use a filter or wondering if I am less likely to get noise on my line. |
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Mikesalz
join:2012-10-02
Salt Lake City, UT | Here are my Levels connected directly to NID
Levels Downstream Upstream
SNR:21 dB 14 dB
Attenuation:16 dB 6 dB
Power:22 dBm 12 dBm |
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| If you only have the 1 jack then a filter is unnecessary, especially since you don't have a landline dialtone.
At the NID did the modem lose sync at all? If it still drops at the NID then you will need a tech visit.
Another thing you can do since there is no dialtone on the DSL line. Is plug in an old analog phone into the phone jack on the modem and when there is a problem listen to the line and see if you hear any noise or static. |
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Mikesalz
join:2012-10-02
Salt Lake City, UT | Still plugged into NID. So far so good. I will update tomorrow. Thanks Retiredqwest |
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| Hey Mikesalz, please let us know if we can provide you additional personal support.
»bit.ly/TALKTOUS or TalkToUs@Centurylink.com
Thanks,
Rich
Centurylink Help Team |
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