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TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

Teksavvy

Sorry to hear of your issues.

Looks like the issue was resolved. Unfortunately, it doesn't seem like we did anything on our end. Testing done together in our Direct Forum showed no problems. It doesn't look like any troubleshooting was done on our end as there were never any tickets opened.

If you do have any other issues, please don't hesitate to contact us as we're always here to help.

Regards,
Martin
--
TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
Follow me on Twitter : @TSIMartin


samboi0

join:2012-10-03
Nepean, ON
Reviews:
·TekSavvy Cable

There was a ticket opened actually ref number: 2513686.

And yes the issue did got resolved so I will be quiet for now , if anything else happens, I will be sure to update here. And if nothing else goes wrong, I will mention about that too. Cheers!


samboi0

join:2012-10-03
Nepean, ON
reply to TSI Martin

Actually the issue is back, now that I connect it to my router I cannot connect to internet anymore, it seems like only if it is connected to my PC, it works, otherwise, it doesnt.



TSI David
TSI David
Premium,VIP
join:2007-06-25
Chatham, ON
kudos:8

Hi samboi0,

I have replied to your direct thread with a workaround to get this fixed.

Regards,

David

« re: your review