Sorry to hear of your issues.
Looks like the issue was resolved. Unfortunately, it doesn't seem like we did anything on our end. Testing done together in our Direct Forum showed no problems. It doesn't look like any troubleshooting was done on our end as there were never any tickets opened.
If you do have any other issues, please don't hesitate to contact us as we're always here to help.
TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
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There was a ticket opened actually ref number: 2513686.
And yes the issue did got resolved so I will be quiet for now , if anything else happens, I will be sure to update here. And if nothing else goes wrong, I will mention about that too. Cheers!
|reply to TSI Martin |
Actually the issue is back, now that I connect it to my router I cannot connect to internet anymore, it seems like only if it is connected to my PC, it works, otherwise, it doesnt.
TSI DavidTSI DavidPremium,VIP
I have replied to your direct thread with a workaround to get this fixed.