http://www.dslreports.com/forum/unable-to-reach-hosted-mailwebsites-from-uverse-27586566 en Sun, 19 May 2013 16:58:44 EDT Sun, 19 May 2013 16:58:44 EDT http://www.dslreports.com/forum/Re-unable-to-reach-hosted-mailwebsites-from-uverse-27592348 I was able to connect (ping, http, etc) with no trouble from my own work and home connections (Verizon FIOS at home), but my parents got nowhere from their uverse connection at home. Some offline help from another forum member who also has uverse @ home, and he couldn't connect either. Connections to jumpline.com were ok, as were connections to one IP higher and one lower from the host's (both owned by jumpline as well). But no luck with the server my account sits on.

After pushing back at Uverse tier2 support a little, they finally found and acknowledged that AT&T was blocking my shared host's IP due to "malicious activity". Anyway, Jumpline and ATT are hopefully working it all out now...]]> http://www.dslreports.com/forum/Re-unable-to-reach-hosted-mailwebsites-from-uverse-27592348 Thu, 04 Oct 2012 23:02:15 EDT http://www.dslreports.com/forum/Re-unable-to-reach-hosted-mailwebsites-from-uverse-27588457
Booth times the problems were either the other site, one changed their DNS entry and the other was hosted by Godaddy during their outtage which drove me nuts.

I can ping that site and it comes back just fine. Did you try from anywhere else, or any proxies to see if the site is accessible?]]> http://www.dslreports.com/forum/Re-unable-to-reach-hosted-mailwebsites-from-uverse-27588457 Wed, 03 Oct 2012 23:12:19 EDT http://www.dslreports.com/forum/unable-to-reach-hosted-mailwebsites-from-uverse-27586566 My parents have had uverse installed for a couple years now, I think - not working flawlessly, in fact bad connection issues and terrible speeds almost daily, but that can wait until my next post!

For a couple days they have not been able to reach websites & email hosted by Jumpline.com. DNS is resolving correctly, but web doesn't load, email doesn't connect, ping returns something similar to "request timeout for icmp_seq x" etc. and traceroute drops after 2 or 3 hops.

Uverse tier2 also was unable to connect to those sites. They had the networking team take a look, but responded that no issues were found with the routing. They're pointing the finger at jumpline. The hosting provider has looked and found nothing amiss.

Has anyone seen anything similar, with trouble accessing certain otherwise known-good sites/services? I'm trying to help them remotely, but I'm looking for advice on how to proceed or troubleshooting to narrow down the issue.]]> http://www.dslreports.com/forum/unable-to-reach-hosted-mailwebsites-from-uverse-27586566 Wed, 03 Oct 2012 13:41:37 EDT