 grohgregDunno. Ask The Chief
join:2001-07-05
Dawson Springs, KY | Lease vs Purchase Hughes currently offers a lease-only hardware option. Anybody in the know hear speculation whether or not a hardware purchase offer may eventually be made available?
//greg// |
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1 edit | Good question Greg, you should post that on the hughes community forum and let Sara answer that one. |
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| reply to grohgreg
purchase is available right now. |
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grohgregDunno. Ask The Chief
join:2001-07-05
Dawson Springs, KY | said by A Tech:purchase is available right now.
Please elaborate. 18 hours ago I was on the phone for an hour with at least six different Hughes departments. Couldn't get one to verify any option other than lease was available to me.
//greg//
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HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012 |
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| reply to grohgreg
Hey Greg check out this link.....
»www.hughesnet.com/index.cfm?action=dspPlans |
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grohgregDunno. Ask The Chief
join:2001-07-05
Dawson Springs, KY | That links me to purchase options for a HN9000 system, for which I have no use. I'm after a Gen4 purchase option.
//greg// |
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| said by grohgreg:That links me to purchase options for a HN9000 system, for which I have no use. I'm after a Gen4 purchase option.
//greg//
When I use the that link, it takes me to a Gen4 page, and when I click on "view details" on the page, it includes a $199 purchase option for the Gen4 system. |
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| Same thing here, clicking on view details shows a purchase or lease option. |
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| reply to grohgreg
Greg
Here is the answer from Sara from the Hughes community.
Sara for Hughes (Official Rep) 15 minutes ago
Hello grohgreg, at this point there is no purchase option for customers upgrading their service to Gen4. Thank you, Sara |
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| said by sharkyyoung:Greg
Here is the answer from Sara from the Hughes community.
Sara for Hughes (Official Rep) 15 minutes ago
Hello grohgreg, at this point there is no purchase option for customers upgrading their service to Gen4. Thank you, Sara
That sure doesn't agree with what is on Hughes' site. See option 1 below from the cut and paste of the Hughes' page.
Power Great for browsing, emailing, and photos!
Next, select an equipment payment option.
Download Maximum When you connect to the Internet using HughesNet, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer, the number of concurrent users, network or Internet congestion, the speed of the Web sites you are accessing, and other factors. Stated speeds and uninterrupted use of service are not guaranteed. During peak hours, actual upload and download speeds will likely be lower than speeds indicated.
Download Maximum
Upload Maximum When you connect to the Internet using HughesNet, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer, the number of concurrent users, network or Internet congestion, the speed of the Web sites you are accessing, and other factors. Stated speeds and uninterrupted use of service are not guaranteed. During peak hours, actual upload and download speeds will likely be lower than speeds indicated.
Upload Maximum
Download Allowance (Monthly)Data Allowance is set on a daily basis and is the amount of data you can download or upload. The total daily Data Allowance includes two components: A generous anytime allowance can be utilized at any time, including during peak daytime hours. Bonus Bytes, can be utilized during the off-peak, nighttime hours (2AM-8AM).
Download Allowance (Monthly)
Anytime Downloads2
Bonus Bytes2 (2AM-8AM)
Monthly Total2
Live Tech SupportWe have multiple levels of phone support available 24/7 including live chat! Our agents are trained to help you with any type of question related to your service.
Live Tech Support
Email accountsThe number of email accounts included with the plan.
Email Accounts
Monthly Rate
Special Rate
10 Mbps
1 Mbps
10 GB
10 GB
20 GB
Yes
10
$59.99
$49.99/mo
Option 1:
Purchase
Purchase your equipment and own it for life. Your one-time upfront cost covers standard installation and equipment.
Free Standard Installation after $199.99 mail-in rebate.
$199.99
After $199.99
mail-in-rebate
Option 2:
Lease
Prefer not to own your equipment? Choose to lease and reduce your upfront costs.
Free standard installation.
Order by 12/31/12 and save an extra $99 after mail-in rebate.
$0
After mail-in-rebate |
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| I just put what the CSR from Hughes said, but I also just asked her this one pasted below.
Sara
If there is no option to buy the equipment than how long does the lease last? 24months?
If it is longer than than that lets say for as long as the customer has it than the equipment should always be under warranty right. |
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| reply to One More Too
said by One More Too:said by sharkyyoung:Greg
Here is the answer from Sara from the Hughes community.
Sara for Hughes (Official Rep) 15 minutes ago
Hello grohgreg, at this point there is no purchase option for customers upgrading their service to Gen4. Thank you, Sara
That sure doesn't agree with what is on Hughes' site. See option 1 below from the cut and paste of the Hughes' page. Power Great for browsing, emailing, and photos! Next, select an equipment payment option. Download Maximum When you connect to the Internet using HughesNet, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer, the number of concurrent users, network or Internet congestion, the speed of the Web sites you are accessing, and other factors. Stated speeds and uninterrupted use of service are not guaranteed. During peak hours, actual upload and download speeds will likely be lower than speeds indicated. Download Maximum Upload Maximum When you connect to the Internet using HughesNet, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer, the number of concurrent users, network or Internet congestion, the speed of the Web sites you are accessing, and other factors. Stated speeds and uninterrupted use of service are not guaranteed. During peak hours, actual upload and download speeds will likely be lower than speeds indicated. Upload Maximum Download Allowance (Monthly)Data Allowance is set on a daily basis and is the amount of data you can download or upload. The total daily Data Allowance includes two components: A generous anytime allowance can be utilized at any time, including during peak daytime hours. Bonus Bytes, can be utilized during the off-peak, nighttime hours (2AM-8AM). Download Allowance (Monthly) Anytime Downloads2 Bonus Bytes2 (2AM-8AM) Monthly Total2 Live Tech SupportWe have multiple levels of phone support available 24/7 including live chat! Our agents are trained to help you with any type of question related to your service. Live Tech Support Email accountsThe number of email accounts included with the plan. Email Accounts Monthly Rate Special Rate 10 Mbps 1 Mbps 10 GB 10 GB 20 GB Yes 10 $59.99 $49.99/mo Option 1: Purchase Purchase your equipment and own it for life. Your one-time upfront cost covers standard installation and equipment. Free Standard Installation after $199.99 mail-in rebate. $199.99 After $199.99 mail-in-rebate Option 2: Lease Prefer not to own your equipment? Choose to lease and reduce your upfront costs. Free standard installation. Order by 12/31/12 and save an extra $99 after mail-in rebate. $0 After mail-in-rebate One More Too
I believe this is for new customers only. |
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Reviews:
 ·Air Advantage
 ·HughesNet Satell..
| said by sharkyyoung:One More Too
I believe this is for new customers only.
if that's the case, it's just yet another thing that hughesnet has completely dropped the ball on regarding gen 4 |
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Reviews:
·Air Advantage
·HughesNet Satell..
| reply to grohgreg
this what i get when i go to gen 4 plans page |
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| which would mean the equipment is $400? |
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| reply to grohgreg
If purchases are for new customers only on gen4 & not upgrades then there is only 1 solution. Signup as a new customer & cxl the old account afterwards. |
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| reply to compuguybna
said by compuguybna:which would mean the equipment is $400?
My guess would be that the $199 rebate is likely to be a permanent rebate. Since I became a Hughes customer in 2005, rebates on the Ku system purchases and, then, on 9000 system purchases were always available. |
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1 edit | reply to grohgreg
On a related note, I have in my hand a very old "Surfbeam" Via-Sat modem sitting in a pile of electronic debris in my basement beside a GE 17" CRT B&W TV set, an 8 track tape player and a 45 rpm record player.
I really don't see any benefit in owning a piece of expensive equipment that will likely be obsolete within a few years leaving me to get rid of it at my own expense.
But I'll give it to anyone who wants it and is willing to play postage!
Oh, and by the way, I also have a complete 1 metre dish assembly with TX/RX transducers that is clamped to a pole in my back yard. I'll also let it go to a new home of anyone who happens to be looking for such an item! 
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Rogers (Ericcson) Rocket Hub, Apple Intel iMac, OSX 10.6 |
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| reply to grohgreg
said by grohgreg:Hughes currently offers a lease-only hardware option. Anybody in the know hear speculation whether or not a hardware purchase offer may eventually be made available?
//greg//
In my dealer portal there is an option to purchase directly beside the option to lease. It is actually the 1st option. It is not every far from a dealer funded website that is an option for an additional $100 rebate. If you would like the additional $100 rebate just have me fill it out for you as a new customer. Assuming you are a new customer.
I have not checked, but have been trained that there is a purchase option for an upgrade. |
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grohgregDunno. Ask The Chief
join:2001-07-05
Dawson Springs, KY | reply to The Geezer
said by The Geezer:I really don't see any benefit in owning a piece of expensive equipment that will likely be obsolete within a few years leaving me to get rid of it at my own expense. The operative word in your assumption is "likely". In this case, the HN7000S generation of Ku-equipment is not obsolete. Business and Enterprise accounts still use it, and likely will continue to do so for years to come. I'm confident I can get at least half the investment back out of my HN7000S system just selling it for spare parts to keep other systems running.
//greg//
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HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012 |
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