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vzDE

join:2006-11-23
Newark, DE
reply to LoPhatPhuud

Re: Twice in 2 years

1. Ran Spybot S & D, didn't totally remove Yontoo, but will follow the directions to the page you linked to attempt to remove the rest.

2. Ran OTL with the pasted commands, here's the log...

All processes killed
========== OTL ==========
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{5B35BDCF-EF6D-4CC4-83BA-58D793B8B35D}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5B35BDCF-EF6D-4CC4-83BA-58D793B8B35D}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{ABD93EAF-D775-BC54-E63B-2804F22FD156}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ABD93EAF-D775-BC54-E63B-2804F22FD156}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47c0-9269-B4C6572FD61A}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CFF4DB9B-135F-47c0-9269-B4C6572FD61A}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}\ not found.
File C:\Program Files\SuperFish\Superfish.dll not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}\ not found.
File C:\Program Files\Yontoo Layers Runtime\YontooIEClient.dll not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{F897EB0E-A3A4-46C3-80EB-2729699D8892} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F897EB0E-A3A4-46C3-80EB-2729699D8892}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{A69A551A-1AAE-4B67-8C2E-52F8B8A19504}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A69A551A-1AAE-4B67-8C2E-52F8B8A19504}\ not found.
File C:\Program Files\SuperFish\Superfish.dll not found.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Margaret
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 6461390 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1338 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 11855224 bytes

Total Files Cleaned = 18.00 mb

[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Margaret
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.70.1 log created on 10032012_145536

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

3. It's a loooonnnggg story about Vista Service Pack 2 for this Dell laptop. Jan. 2011 when I was last dealing with issues with this laptop I did try to install Svc Pack 2 but after googling for three days and visiting countless forums and reading about other users having the same problem...I threw up my hands and gave up. As far as I can gather it's an OEM issue and Dell refuses to do anything about. After every install of SP2 the computer reboots and says SP2 install was unsuccessful and reverts back to SP1 (which I believe was pre-installed on purchase).
If you have a suggestion or a link I'd be happy to check it out.
Thanks for all your help.