The phone is displaying that because it is roaming on to a network which Tracphone does not have a roaming agreement with, for the SIM you have. You probably need to switch to a different SIM or switch to a CDMA Tracphone for the region you are in. I had this happen to a family member who had a GSM Tracphone but moved to Iowa where the GSM network is run by Iowa Wireless, not AT&T. Sometimes it would pick up AT&T from neighboring city and work, but most the time they got 5 bars and "EMERGENCY ONLY" calling 611 revealed it was connected to Iowa Wireless. Switched them to a CDMA TracPhone and all was well.