| reply to kmand
Re: [Price] Cable Card Pricing!! Per my Comcast Bill of 5/19/11 and it appears on some other folks bills as well.
CableCARD (first card in device) old rate $0.00 new rate $0.00
CableCARD (second card in same device) old rate $1.50 new rate $1.10
Customer-Owned Video Equipment Credit old rate $2.50 new rate $2.50
Digital Additional Outlet Service (Includes Equipment) 2 @ $8.75 since I have 2 CableCards. There is no CC fee on my statement.
The key above is the word DEVICE, not tuners, streams, nor channels.
And also notice it makes no mention of the word TIVO. And the additional outlet fee INCLUDES Comcast owned equipment.
The outlet fee and credit are not standardized across Comcast, so YMMV on the $.
So if you have ONE M-CARD in a device there should not be a fee for the card.
If you have 2 S-CARDS in a device then the CC fee does apply.
The fun part is trying to get a CSR to understand the above.
I tried for several years to get this fixed.... and finally gave up. And for $2.20 a month I have far more expensive battles elsewhere to fight.
Couple of months ago, I was talking to a support CSR and SHE changed the billing.
Check your bills and see if you can find the above wording if you want to pursue this. |
