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Simba7
I Void Warranties

join:2003-03-24
Billings, MT

I have an idea..

..how about you fix the copper lines so all the issues will be resolved and your customers will stop complaining about your rather sh*tty service (me, for instance).

Hey.. I have an even better idea.. Replace all the lines with fiber. That way *ALL* your issues will be resolved and you'll have room to offer better internet services.



linicx
Caveat Emptor
Premium
join:2002-12-03
United State
Reviews:
·TracFone Wireless
·CenturyLink

Simba, It sounds like you and I have a good understanding of what CL actually provides in way of rural service, huh? A phone that kinda works sometimes, a modem that kinda works sometimes, and and Internet that kinda works sometimes. I am so excited I can hardly stand it.

The sad thing is, everything worked pretty good until until they installed digital upgrade and mucked it up 1000%.

Unfortunately where I live cable is worse and more expensive.
--
Mac: No windows, No Gates, Apple inside


CXM_Splicer
Looking at the bigger picture
Premium
join:2011-08-11
NYC
kudos:2

Haha, that sounds a lot like a cellphone. Even when it works, it doesn't work that great. Remember when telephone quality actually meant something? Remember the commercials with the pin dropping in front of the receiver... what happened? Try THAT with a cellphone!

»www.youtube.com/watch?v=HnlqrMWVYCs


linicx
Caveat Emptor
Premium
join:2002-12-03
United State

I have an even better idea. For real fun try it when you are hearing impaired.
--
Mac: No windows, No Gates, Apple inside



dfly2moon

@skybeam.com
reply to Simba7

And how would you suggest that is paid for? Are you willing to pay three or four times as much for a length of time? All telecom customers and companies would love it if a wand could be waved and POOF it would be so. But it takes time, money, manhours, planning and some way to keep current service in service while doing this. These union employees work long hard hours and holidays. They aren't asking for a huge raise (in fact have given up cost of living increases and lost some of their benefits for years in the case of Qwest employees) they just want to keep their job, their pay and their bennies. And would love it if the outsourcing/contracting would stop. When the outsourcers and or contractors mess up due to lack of really knowing how to DO the job, the employees deal with the fall out and clean up the mess left behind. That is a waste of time and money. Most customers are not happy to be speaking with someone who do not understand them when they have a problem.

The copper based telephone industry is not just for home users who could go 4g with mobile only. It is also the lines supplied to those cell towers for that to work. It is what almost ALL businesses use from the pizza parlor to you necessary 911 system. It also supplies the means for most alarm systems to work. The Local phone company is not on its way out it is in transition to meet the new needs, but that takes time and again money. There is the cable alternative which is NOT regulated by the PUC (Public Utility Commission - in case you are unaware of what that is). That means if you go with cable and there is an outage they have no legal obligation to get you back up and running in any reasonable time frame, a week or two....... Your Local telephone company is regulated by the PUC and has a time frame in which they have to take care of things or they are fined. They have an incentive to get things done. I won't say they are perfect but without these very hard working and dedicated people your world would be very very different.