I changed my service to BB100 up from BB50 and had some issues.(nothing from Shaw) I did a switch back to BB50 and everything is great; however, the CSR's have charged me for BB100, unbundled all my services and are charging me individually for them. I called to have it fixed, they said there was a work order was sent to some division to get codes they needed to fix the issue on my bill, it is open still as of 10/2/12. I originally called about the fixing of my bill well over a week ago. Think you can help?