said by arahman56:I'm considering it. A friend of mine lives in the same building and has been with Distributel for a few months without problems (he does have cable TV though, so no chance they'd yank out his cable). Filing a complaint... yeah... But you're still waiting several days without Internet before somebody shows up to fix the problem (in my case Internet is also the phone and TV).
My experience with Distributel has been great, very stable service (as they use Rogers's lines, it's just as stable as Rogers). Don't let the worry of Rogers screwing you over keep you from switching to an independent (I guess it's start.ca in this case?). If they do so, just file a complaint.