|reply to BimmerE38FN |
Re: D-Link - Substandard gear, substandard service
Again, thanks Bimmer, but it appears I'll be getting another DSR soon:
After meeting with product management/ warehouse department, the ETA for the DSN-250N is the week of October 14th. It's highly backordered because of high demand for this product.The funny thing? If returning to my original PoP is so highly recommended, why wasn't that mentioned until now? /shakes head
Did you try returning your original unit to your point of purchase for refund or replacement? Returning to your point of purchase is highly recommended as they may have product in stock and the process is faster.
Once we have units available, we will send out your replacement asap. A tracking# will also be provided once sent.
Will let you know how it goes after the 14th.