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One More Too

join:2010-09-09
Galena, IL
reply to sharkyyoung

Re: Lease vs Purchase

said by sharkyyoung:

Greg
Here is the answer from Sara from the Hughes community.

Sara for Hughes (Official Rep) 15 minutes ago

Hello grohgreg, at this point there is no purchase option for customers upgrading their service to Gen4. Thank you, Sara

That sure doesn't agree with what is on Hughes' site. See option 1 below from the cut and paste of the Hughes' page.

Power Great for browsing, emailing, and photos!

Next, select an equipment payment option.
Download Maximum When you connect to the Internet using HughesNet, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer, the number of concurrent users, network or Internet congestion, the speed of the Web sites you are accessing, and other factors. Stated speeds and uninterrupted use of service are not guaranteed. During peak hours, actual upload and download speeds will likely be lower than speeds indicated.
Download Maximum
Upload Maximum When you connect to the Internet using HughesNet, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer, the number of concurrent users, network or Internet congestion, the speed of the Web sites you are accessing, and other factors. Stated speeds and uninterrupted use of service are not guaranteed. During peak hours, actual upload and download speeds will likely be lower than speeds indicated.
Upload Maximum
Download Allowance (Monthly)Data Allowance is set on a daily basis and is the amount of data you can download or upload. The total daily Data Allowance includes two components: A generous anytime allowance can be utilized at any time, including during peak daytime hours. Bonus Bytes, can be utilized during the off-peak, nighttime hours (2AM-8AM).
Download Allowance (Monthly)

Anytime Downloads2
Bonus Bytes2 (2AM-8AM)
Monthly Total2
Live Tech SupportWe have multiple levels of phone support available 24/7 including live chat! Our agents are trained to help you with any type of question related to your service.
Live Tech Support
Email accountsThe number of email accounts included with the plan.
Email Accounts
Monthly Rate

Special Rate

10 Mbps
1 Mbps
10 GB
10 GB
20 GB
Yes
10
$59.99

$49.99/mo

Option 1:
Purchase
Purchase your equipment and own it for life. Your one-time upfront cost covers standard installation and equipment.

Free Standard Installation after $199.99 mail-in rebate.
$199.99
After $199.99
mail-in-rebate


Option 2:
Lease
Prefer not to own your equipment? Choose to lease and reduce your upfront costs.

Free standard installation.

Order by 12/31/12 and save an extra $99 after mail-in rebate.
$0
After mail-in-rebate

sharkyyoung
Premium
join:2012-03-15
Reno, NV
I just put what the CSR from Hughes said, but I also just asked her this one pasted below.

Sara

If there is no option to buy the equipment than how long does the lease last? 24months?
If it is longer than than that lets say for as long as the customer has it than the equipment should always be under warranty right.

sharkyyoung
Premium
join:2012-03-15
Reno, NV
reply to One More Too
said by One More Too:

said by sharkyyoung:

Greg
Here is the answer from Sara from the Hughes community.

Sara for Hughes (Official Rep) 15 minutes ago

Hello grohgreg, at this point there is no purchase option for customers upgrading their service to Gen4. Thank you, Sara

That sure doesn't agree with what is on Hughes' site. See option 1 below from the cut and paste of the Hughes' page.

Power Great for browsing, emailing, and photos!

Next, select an equipment payment option.
Download Maximum When you connect to the Internet using HughesNet, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer, the number of concurrent users, network or Internet congestion, the speed of the Web sites you are accessing, and other factors. Stated speeds and uninterrupted use of service are not guaranteed. During peak hours, actual upload and download speeds will likely be lower than speeds indicated.
Download Maximum
Upload Maximum When you connect to the Internet using HughesNet, the upload and download speeds you experience will vary based on a variety of factors including the configuration of your computer, the number of concurrent users, network or Internet congestion, the speed of the Web sites you are accessing, and other factors. Stated speeds and uninterrupted use of service are not guaranteed. During peak hours, actual upload and download speeds will likely be lower than speeds indicated.
Upload Maximum
Download Allowance (Monthly)Data Allowance is set on a daily basis and is the amount of data you can download or upload. The total daily Data Allowance includes two components: A generous anytime allowance can be utilized at any time, including during peak daytime hours. Bonus Bytes, can be utilized during the off-peak, nighttime hours (2AM-8AM).
Download Allowance (Monthly)

Anytime Downloads2
Bonus Bytes2 (2AM-8AM)
Monthly Total2
Live Tech SupportWe have multiple levels of phone support available 24/7 including live chat! Our agents are trained to help you with any type of question related to your service.
Live Tech Support
Email accountsThe number of email accounts included with the plan.
Email Accounts
Monthly Rate

Special Rate

10 Mbps
1 Mbps
10 GB
10 GB
20 GB
Yes
10
$59.99

$49.99/mo

Option 1:
Purchase
Purchase your equipment and own it for life. Your one-time upfront cost covers standard installation and equipment.

Free Standard Installation after $199.99 mail-in rebate.
$199.99
After $199.99
mail-in-rebate


Option 2:
Lease
Prefer not to own your equipment? Choose to lease and reduce your upfront costs.

Free standard installation.

Order by 12/31/12 and save an extra $99 after mail-in rebate.
$0
After mail-in-rebate

One More Too
I believe this is for new customers only.

chances14

join:2010-03-03
Michigan
said by sharkyyoung:

One More Too
I believe this is for new customers only.

if that's the case, it's just yet another thing that hughesnet has completely dropped the ball on regarding gen 4