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CallCentric tech issues today?

Nothing to report from sunny Florida.

reply to VexorgTR
They are having a bad day. My ATA is having a hard time registering and occasionally goes offline.

Ok, I'm not crazy. I got the same issues you had with the stuff becoming unregistered and barely able to transmit sound... let alone quality sound.

I am going to have a bunch of peeved clients if it's not fixed by tomorrow......

First bad day i can recall.

reply to VexorgTR
I switched to a backup ATA and the problem persists. I hope they get it sorted out soon.

reply to VexorgTR
Works like a charm for me. No issues at all.

I just made a test and it worked without any problems.
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My VoIP News

reply to VexorgTR
Yes, incoming calls are not getting through, outgoing calls ring then cut off...

reply to VexorgTR
I guess I was lucky.

Now I'm offline with Callcentric and no calls are going through.

My PBXes says:
"Everyone is busy/congested at this time (1:0/0/1)"
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My VoIP News

reply to VexorgTR
Glad to see I'm not the only one, I was just about to start tearing into my router and PBX systems to fix this.

I'm in Arizona if it makes any difference.

reply to VexorgTR
Currently 40% of my CC accounts are online and the rest are offline.

It's probably some equipment failures and not all accounts are hit.
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My VoIP News

reply to VexorgTR
I changed the DID forwarding to a SIP URI and made two test calls to two of my Callcentric numbers. Both calls went through without any issues.

I think the issue is only with registration of SIP devices, and only some devices are hit by this.
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reply to VexorgTR
Spoke too soon. This is what I see now......

[2012-10-04 18:54:15] NOTICE[1740] chan_sip.c: -- Registration for '17771112233@callcentric.com' timed out, trying again (Attempt #4)
[2012-10-04 18:54:26] NOTICE[1740] chan_sip.c: -- Registration for '17771112222@callcentric.com' timed out, trying again (Attempt #3)
[2012-10-04 18:54:46] NOTICE[1740] chan_sip.c: -- Registration for '17771112222@callcentric.com' timed out, trying again (Attempt #4)
[2012-10-04 18:55:06] NOTICE[1740] chan_sip.c: -- Registration for '17771112222@callcentric.com' timed out, trying again (Attempt #5)
[2012-10-04 18:56:15] NOTICE[1740] chan_sip.c: -- Registration for '17771112222@callcentric.com' timed out, trying again (Attempt #2)
[2012-10-04 18:59:56] NOTICE[1740] chan_sip.c: -- Registration for '17771112222@callcentric.com' timed out, trying again (Attempt #3)
[2012-10-04 19:00:16] NOTICE[1740] chan_sip.c: -- Registration for '17771112222@callcentric.com' timed out, trying again (Attempt #4)
[2012-10-04 19:00:25] NOTICE[1740] chan_sip.c: -- Registration for '17771112233@callcentric.com' timed out, trying again (Attempt #2)
[2012-10-04 19:00:36] NOTICE[1740] chan_sip.c: -- Registration for '17771112222@callcentric.com' timed out, trying again (Attempt #6)
[2012-10-04 19:00:56] NOTICE[1740] chan_sip.c: -- Registration for '17771112222@callcentric.com' timed out, trying again (Attempt #7)

reply to VexorgTR

reply to VexorgTR

reply to VexorgTR
Having issues completing/receiving calls today. I've contacted CC support they're giving me bogus setting lessons on ata. Multiple spas in 3 different countries, this time is not the user, but the provider. And I was almost switching to their pay service....I guess not yet.

reply to Gsidora
I am also having issues. My PBX keeps losing its registration and outbound calls either don't go through or drop after a few seconds.

reply to VexorgTR
Has anyone heard anything form Callcentric about the issue?

reply to Richie
Me too.

reply to VexorgTR
 
This thread seems to have begun at 5:55 PM Eastern Time today.

At 5:12 PM, I made a call thru CC and it had long pauses and possibly some dropped data as I listened to the other party's outgoing VM message, and was not sure whether the message I tried to leave was successful.

At 5:15 PM, I called again and everything was clean, no dropouts, and I left my message (again ?).

Both calls were billed at 1 minute each.

Was this part of the same problem ? - Not sure.

BTW, both myself and the party I called are in Canada, and they would be local to me if this was on a landline.

It is rare that I ever hear audio aberrations from the other party, no matter which VoIP provider I use, though sometimes the other party says that MY voice breaks up, etc.

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We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
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START Forum »Start Communications
Or you can still use Canadian Broadband.

reply to VexorgTR
8:15p and still major problems. Outgoing calls do not complete, incoming calls no audio.