| |
to VexorgTR
Re: CallCentric tech issues today?AFAIK, Call Treatments (including Call Forwarding) were always working.
I'm forwarding inbound calls to backups like CWU, but I am using the "Hunting" method to do it:
a) Forward to CWU for 20 seconds.
b) If not answered by then, call goes back to CallCentric's own voicemail (which works fine). |
actions · 2012-Oct-5 3:13 pm · (locked) |
| |
quantux84 to nonymous
Anon
2012-Oct-5 3:14 pm
to nonymous
Yes you are correct.. I reverted to the following, (using 3cx)
sip server (domain) = callcentric.com
outbound proxy = sip.callcentric.com
Inbound + Outbound good !!! Wonder if i should leave like this now? |
actions · 2012-Oct-5 3:14 pm · (locked) |
| |
to dstke
said by dstke:Any suggestions for a quick, inexpensive, and easy to set-up backup VOIP provider?
CallWithUs (CWU) And you can SIP forward free of charge from CC: Syntax: Forward to 123456789@callwithus.com where [123456789] is the 9 digit CallWithUs username, NOT the 10-digit CallWithUs account number. |
actions · 2012-Oct-5 3:17 pm · (locked) |
| |
to VexorgTR
hello if I have a free CC DID and I sip forward to INUM on voip..ms, will the call be free on the voip.ms system? in other words can I route my inbound free calls from CC to voip.ms inum and have free inbound there? thanks. |
actions · 2012-Oct-5 3:20 pm · (locked) |
| |
to dstke
said by dstke:Tried forwarding to my cellphone which worked but it did not roll over to callcentric voicemail (voicemail is disabled on my phone - by choice)
Use CC CallTreatment by the [Hunting] method: a) Forward to (your cellphone in this case) for 20 seconds. b) If not answered by then, direct the call back to CallCentric's own voicemail (which works fine). |
actions · 2012-Oct-5 3:20 pm · (locked) |
| |
to nonymous
said by nonymous:said by engineerdan:said by nonymous:Not the size of say a Google or Amazon.  Plus not in the range even of a large bank. Ummm... I'm not so sure about that. You might be amazed! If this had anything to do with Callcentric running short of bandwidth, their call forwarding (which is working just fine, thank-you-very-much) would be having troubles. Call forwarding? Wouldn't incoming calls from anyone not on Callcentrics own network come in on a separate dedicated pipe? They also have SS7 and other connections. The other connections wouldn't have easily accessible information to attack using DDOS plus some would be dedicated and not public anyways. Sorry, I was unclear. We have been successfully forwarding incoming, Callcentric DID calls to SIP URIs on our PBX all day without issue. Regardless of how these calls might arrive at Callcentric, the forwarding leg from lower Manhattan to my SIP URI leaves their facility by way of this "pipe" to the public Internet. If that pipe was congested, we would be experiencing packet loss, audio dropouts and jitter. But we're not. |
actions · 2012-Oct-5 3:21 pm · (locked) |
| |
to dutchtender
said by dutchtender:hello if I have a free CC DID and I sip forward to INUM on voip..ms, will the call be free on the voip.ms system? in other words can I route my inbound free calls from CC to voip.ms inum and have free inbound there? thanks.
Should be free from both companies. Voip.MS specifies that their iNum numbers are for residential use only, up to 2 calls at a time, and max 3000 (?) minutes a month. |
actions · 2012-Oct-5 3:23 pm · (locked) |
nonymous (banned)
join:2003-09-08
Glendale, AZ |
to engineerdan
said by engineerdan:Sorry, I was unclear.
We have been successfully forwarding incoming, Callcentric DID calls to SIP URIs on our PBX all day without issue.
Regardless of how these calls might arrive at Callcentric, the forwarding leg from lower Manhattan to my SIP URI leaves their facility by way of this "pipe" to the public Internet. If that pipe was congested, we would be experiencing packet loss, audio dropouts and jitter. But we're not.
I think you answered your own question. DDOS would affect the incoming not the outgoing. Plus outgoing would be more under Callcentrics control anyways. |
actions · 2012-Oct-5 3:25 pm · (locked) |
OmagicQPosting in a thread near you
join:2003-10-23
Bakersfield, CA |
said by nonymous:said by engineerdan:Sorry, I was unclear.
We have been successfully forwarding incoming, Callcentric DID calls to SIP URIs on our PBX all day without issue.
Regardless of how these calls might arrive at Callcentric, the forwarding leg from lower Manhattan to my SIP URI leaves their facility by way of this "pipe" to the public Internet. If that pipe was congested, we would be experiencing packet loss, audio dropouts and jitter. But we're not.
I think you answered your own question. DDOS would affect the incoming not the outgoing. Plus outgoing would be more under Callcentrics control anyways. But wouldn't you get one way audio since your packets aren't able to get into the network because of the ddos? |
actions · 2012-Oct-5 3:28 pm · (locked) |
dstke
join:2010-02-10
San Francisco, CA |
to PX Eliezer704
Thanks for the suggestion however it didn't work. I set it up as you described (Hunting, phone number, 20 seconds, voicemail), but it just continued to ring. |
actions · 2012-Oct-5 3:28 pm · (locked) |
 Arne BolenUser of Anveo Direct, 3CX and Qubes OS.
Premium Member
join:2009-06-21
Utopia |
to OmagicQ
said by OmagicQ:But wouldn't you get one way audio since your packets aren't able to get into the network because of the ddos?
Calls from the PSTN travel by other paths and are not affected by the DDoS attack. |
actions · 2012-Oct-5 3:32 pm · (locked) |
nonymous (banned)
join:2003-09-08
Glendale, AZ |
to OmagicQ
Do the forwarded calls come and go from the same IP / port for sip url forwarding? |
actions · 2012-Oct-5 3:33 pm · (locked) |
| |
to VexorgTR
I've switched to the new server addresses, and my phone now registers with callcentric, but I am not able to make outgoing calls. Any outgoing call results in a busy signal or an automated voice response from callcentric that says
"Welcome to callcentric. The number you have dialed is not reachable from your call area."
Incoming calls work fine. |
actions · 2012-Oct-5 3:37 pm · (locked) |
dstke
join:2010-02-10
San Francisco, CA |
to VexorgTR
Submitted a trouble ticket and received response within 15 minutes with instructions on revised proxy settings. Phone is now registered.
Thanks for the Call Treatment and alternative provider suggestions. |
actions · 2012-Oct-5 3:37 pm · (locked) |
Arne BolenUser of Anveo Direct, 3CX and Qubes OS.
Premium Member
join:2009-06-21
Utopia |
to bigjoesmith
said by bigjoesmith:I've switched to the new server addresses, and my phone now registers with callcentric, but I am not able to make outgoing calls. I suggest you use the Click 2 Dial » my.callcentric.com/click ··· dial.php feature until the attack is over. Click 2 Dial works without any problems. |
actions · 2012-Oct-5 3:39 pm · (locked) |
| |
to nonymous
said by nonymous:I think you answered your own question. DDOS would affect the incoming not the outgoing. Plus outgoing would be more under Callcentrics control anyways. It doesn't matter what direction a call is placed. Whether incoming or outgoing, audio traffic needs to pass in both directions with dialog (talking and listening). Thus, if the "pipe" was congested in either direction, at least half of the audio path would be compromised. But there are people here without service and this is a silly, academic argument. Let's just agree to disagree. |
actions · 2012-Oct-5 3:40 pm · (locked) |
|
Arne BolenUser of Anveo Direct, 3CX and Qubes OS.
Premium Member
join:2009-06-21
Utopia |
said by engineerdan:It doesn't matter what direction a call is placed. Whether incoming or outgoing, audio traffic needs to pass in both directions with dialog (talking and listening). Thus, if the "pipe" was congested in either direction, at least half of the audio path would be compromised. Yes, but Callcentric does not use one single pipe. |
actions · 2012-Oct-5 3:42 pm · (locked) |
| |
to Arne Bolen
Yes, click 2 dial is working. (That's expected since it is a call-back service.)
Thanks. |
actions · 2012-Oct-5 3:43 pm · (locked) |
Arne BolenUser of Anveo Direct, 3CX and Qubes OS.
Premium Member
join:2009-06-21
Utopia |
said by bigjoesmith:Yes, click 2 dial is working. (That's expected since it is a call-back service.)
Thanks. You're welcome.  It might not be as convenient as dialing directly, but I think it can be used until the hurricane has passed. |
actions · 2012-Oct-5 3:45 pm · (locked) |
| |
to engineerdan
said by engineerdan:said by nonymous:I think you answered your own question. DDOS would affect the incoming not the outgoing. Plus outgoing would be more under Callcentrics control anyways. It doesn't matter what direction a call is placed. Whether incoming or outgoing, audio traffic needs to pass in both directions with dialog (talking and listening). Thus, if the "pipe" was congested in either direction, at least half of the audio path would be compromised. But there are people here without service and this is a silly, academic argument. Let's just agree to disagree. Yes, but callcentric's pipe is (in most instances) only involved in call setup/teardown. The audio traffic passes directly from source to destination and does not travel through callcentric. |
actions · 2012-Oct-5 3:45 pm · (locked) |
Arne BolenUser of Anveo Direct, 3CX and Qubes OS.
Premium Member
join:2009-06-21
Utopia
1 recommendation |
said by bigjoesmith:Yes, but callcentric's pipe is (in most instances) only involved in call setup/teardown. The audio traffic passes directly from source to destination and does not travel through callcentric. No, this is not the case with Callcentric. All audio is proxied, thus passing through their system. You probably think of CallWithUs where the audio in many cases passes directly from the carrier to the customer. |
actions · 2012-Oct-5 3:49 pm · (locked) |
OmagicQPosting in a thread near you
join:2003-10-23
Bakersfield, CA
1 edit
1 recommendation |
to VexorgTR
Hopefully some will not need to run a rube-goldberg-voip-setup for long. I noticed Iscream hasn't posted yet, which is fine by me. He's got better things to do at the moment than post here.
Edit: spoke too soon... Hopefully you and your team can get a handle on the situation. Look forward to hearing all about it but we'll be fine here until then. |
actions · 2012-Oct-5 3:52 pm · (locked) |
| |
to VexorgTR
For me new registration server works (software client can register) but outgoing calls are not coming through. |
actions · 2012-Oct-5 3:53 pm · (locked) |
 Sly
Premium Member
join:2004-02-20
Tennessee |
to VexorgTR
Just got off a 20 minute call and everything sounded perfect. Running through the modified proxy they posted on their site... |
actions · 2012-Oct-5 4:06 pm · (locked) |
OmagicQPosting in a thread near you
join:2003-10-23
Bakersfield, CA |
to JoeSchmoe007
Contact support, they might have alternatives for you to try. The first few attempts didn't work for me either. |
actions · 2012-Oct-5 4:06 pm · (locked) |
| |
said by OmagicQ:Contact support, they might have alternatives for you to try. The first few attempts didn't work for me either.
CC is my backup provider. I'll just wait until it all settles down. |
actions · 2012-Oct-5 4:20 pm · (locked) |
| |
to JoeSchmoe007
Which new registration server are you using? |
actions · 2012-Oct-5 4:21 pm · (locked) |
1 edit |
to VexorgTR
If using a CC call treatment to forward (while in non-registered status) to an iNUM at another provider, what is the format for the iNum? Is it simply 883NNNNNNNNNNNN? Or does that need to be prefixed?
-------------------
Update: 011883NNNNNNNNNNNN does the trick. |
actions · 2012-Oct-5 4:42 pm · (locked) |
| |
to CCUser
said by CCUser :Which new registration server are you using?
sip.callcentric.com |
actions · 2012-Oct-5 4:49 pm · (locked) |
| |
Bamboo to CCUser
Anon
2012-Oct-5 4:50 pm
to CCUser
I can make calls but when I first pick up the phone I hear busy signal but then it smooths out to normal. Any ideas? |
actions · 2012-Oct-5 4:50 pm · (locked) |
Plus not in the range even of a large bank.
