|reply to hchen42 |
Re: [TWC] TWC New York Modem Activation
Thanks for that number. I have been trying to activate my modem since I got it on Tuesday. Since I use Earthlink they gave me a major hassle. Transferring me back to Earthlink then back to TWC. I got disconnected so many times. When I got someone to activate the modem they said that it would take up to 72 hours and then someone will call me. Well I called that Ter3 number just for the heck of it. The guy on the phone asked for my mac address on the modem and said that it might be activated tomorrow. He put me on hold a couple of times and activated the modem no problem.