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copbts

join:2012-10-04

[Internet] Slow internet service

I just recently upgraded my Bell service because it was slow. I now has Fibe15/10, or thats what the papers says. My actual download speed fluctuates between 8-12mbps and my download is less than 1mbps. Almost no difference from my previous service.

When they installed it they said it was because of the wiring in my building and distance.

What can I do?


ruggs

join:2012-03-26
Ontario

If you live in an apartment distance shouldn't be an issue, and also if the wiring was crap did they spend any time to isolate and try to fix the issue?
Could also be just a profile change issue, I say post to the direct forums and see what they have to say

Good luck