|reply to creed3020 |
Re: Kitchener Outage?
can someone humor me, and tell me what firmware version they are running on a motorola cable modem?
192.168.100.1 > help menu > firmware version
yeah, so it is a DHCP issue, after getting another callback.
this tech, said that my firmware is older (18.104.22.168) but it should still work.
so he put in a new ticket.
My internet just came back up.
yes, mine did as well. about 2 min after my last post.
I was actually on the phone with tech support when it came back up.
the tech guy mentioned, that because my firmware is a little older, (SB612X-22.214.171.124) that I should send it in if i want it updated, and he mentioned that there has been some cases where older firmware lead to disconnects like this.
but i know this is some kind of dhcp issue on rogers end. I also get these pretty frequently, it seems like every couple weeks im down for an hour here and there.