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Maedros

join:2008-04-01
reply to creed3020

Re: Kitchener Outage?

can someone humor me, and tell me what firmware version they are running on a motorola cable modem?

192.168.100.1 > help menu > firmware version

Annex

join:2007-11-21
Kitchener, ON
1.0.6.1

Maedros

join:2008-04-01
yeah, so it is a DHCP issue, after getting another callback.

this tech, said that my firmware is older (1.0.5.0) but it should still work.

so he put in a new ticket.

Annex

join:2007-11-21
Kitchener, ON
My internet just came back up.

Maedros

join:2008-04-01
yes, mine did as well. about 2 min after my last post.

I was actually on the phone with tech support when it came back up.

the tech guy mentioned, that because my firmware is a little older, (SB612X-1.0.5.0) that I should send it in if i want it updated, and he mentioned that there has been some cases where older firmware lead to disconnects like this.

but i know this is some kind of dhcp issue on rogers end. I also get these pretty frequently, it seems like every couple weeks im down for an hour here and there.