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mckenna797
Premium Member
join:2004-08-25
Astoria, NY

mckenna797 to AliceZ

Premium Member

to AliceZ

Re: Remote Control for Scientic Atlantic Explore 4250HDC.

the twc store is on the lower level of the queens center mall yes they will change your remote but you may get the samt model you have . it just depends on what they have in stock

AliceZ
join:2007-06-24
NYC

AliceZ

Member

Thank you.

#1- Would they charge me for the new one?
#2- If they gave me a new model, would/should it work with my box (4250 HDC) and TV (Toshiba HD)? (I don't know how to tell what model I have now. Nothing printed on bottom.)
#3- Someone gave me TW remote, model 1056B03. I could get it to work with my TV, however could not get it to work with my HDC. In part of the instructions it says to click on the CBL button and then on SETUP and then put in the numbers 991 and keep pressing until box turns off. But as I saiid, nothing happens.

mckenna797
Premium Member
join:2004-08-25
Astoria, NY

mckenna797

Premium Member

1 they will exchange the remote no charge
2 it should work with your box
3 if you have trouble programming the remote , go to the TWC Myservices website , they have instructions on programing the remotes

AliceZ
join:2007-06-24
NYC

AliceZ

Member

Where might that be? I tried several areas on the TWC Myservices, with no luck.

mckenna797
Premium Member
join:2004-08-25
Astoria, NY
Netgear CM700
Asus RT-AC68

mckenna797

Premium Member

»www.timewarnercable.com/ ··· ult.ashx

click on support at the top of the page then scroll halfway down and click programming your remote

AliceZ
join:2007-06-24
NYC

1 edit

AliceZ

Member

Thank you. I see it and it has my current remote listed there UR4-P360i, but not the one someone gave me, which has the the number 1056B03 on back. It also has Tthe TW emblem on the front (at bottom). Maybe it is very old or maybe not TW product. Who knows now-a-days.

*** The person who just gave me his extra TW remote control also just found the leaflet which says it is model URC1056. However, I cannot find out how to set it up to work with the HDC box.
Anyone know how?
Satch
join:2009-11-25

2 edits

Satch

Member

Alice,

This page has the instructions for your remote. Click on the Download Instructions at this site to view them:

»www.timewarnercable.com/ ··· oteID=32

I assume you have Adobe Reader or equivalent on your computer. If you do not you can download it here:

»get.adobe.com/reader/

Satch

PS. If the print is too small for the programing your remote document, look for a + sign in the reader window to make the text bigger. You will need to write down the codes for your TV, that you want the remote to control. This should help! Be sure to uncheck the McAfee Security prompt on the page before installing the reader. If you already have a PDF reader, the instructions will just open when you click on the download prompt at the site above with the remote on it.

AliceZ
join:2007-06-24
NYC

AliceZ

Member

#1- The remote I was recently given by my neighbor does not appear to be listed on the page you supplied. The remote they gave me has model number listed as URC1056.

#2- Where is the TW service center in Queens, NY where I can exchange my old non-working remote (URH P360s). I believe it is on Queens Boulevard. Is it open on Saturday and/or Sunday?

Thank you kindly.

jacko15
@rr.com

jacko15

Anon

Call: 1-877-772-2253 This is the TWC customer service number. They can answer that question.

AliceZ
join:2007-06-24
NYC

AliceZ

Member

Wait is just to long............