|reply to riot808 |
Re: [TWC] need help troubleshooting connection this is how mine is setup. techs will not normally, if ever, install an amp. i added mine because of the number of TV's and the length the cable has to travel.
i used monster splitters and high quality non-crimped lines.
EDIT: i don't have a box outside but the cupler is nailed to the trim outside my home. i replaced that too with a gold plated cupler and encased it inside a weather proof box....and then renailed it back to the trim.
ok i know before they said there was errors on the drop from the street but they supposedly fixed it from my best understanding this is how it goes
theres a box on the side of my house two wires come out of that box one thin white one one thick one with a rubber guard at its top which goes into a splitter on one side on the other side there are 3 cables plugged into it one side labeled 5-1002mhz middle one no label and the right side says splitter my internet line is on the 5-1002mhz plug in and i'm working on getting that box open theres a bunch of other boxes out there on the side which i know one is for the telephone line and im not sure about the others... ok looking at your drawing it's a 3 way splitter but i noticed i don't have a line for my cable box going to my room thats why i had it through the internet line with a splitter in the game room... gosh this is so confusing lol im sorry is there anywhere that u know of with quality techs i can call to do advance testing on my lines and house amps and what not and tell me a better way to wire my house cause these wires are quite old
Your signals look OK, have you tried swapping the modem?
yes i have swapped modems from a regular modem not a gateway i upgraded to a motorola surfboard sbg6580 and i swapped it for another one problem still persisted then i had a old linksys router and upgraded to linksys e4200 didn't fix it so i sent that back and bought a asus rtn56u cause my tech from road runner said that was the best router out there and should fix the problem so i got it and problem still persisted.....
i've noticed from further testing that i do lag offline so i'm thinking it could be more of a wiring problem like electrically? cause they have rewired the coax cable from the splitter to my room... or somethings wrong with the box cause i did notice we were having power outages quite frequent back when these problems would occur and also i would keep getting hit offline by people on the internet which is called DDosing i believe... it wasn't an assumption they would send me messages saying offline and i'd go off and stuff and threaten to send the swat team to my house lol for no reason just because i was doing good at a game i never had my mic in and only talked in party with friends and i guess they knew these hackers and they would do these things so i stopped joining parties but i guess my ip didn't change or somehow they got it... and also i noticed they did something to the drop on the street infront of my house so it could be some of these things that messed with it because before all of this happened it was fine and i had a old modem and router stock ones from the company and also my speed was a lot less... i upgraded to 50 down 5 up and it didn't help so i downgraded to 30down 5 up and didn't do anything so i'm just kinda thinking if all of this was done maybe it is some kind of wiring going wrong in my house with the box on the side cause i do get tons of Uncorrectables and Correctables like in the 230,000 range randomly....or maybe some problem with the house amps or wiring of the tvs and cable modem?? cause my tv cable boxes randomly shut off and reboot and go through all the L-number processes and channels go missing all the time... hope this helps i might even take a few pictures of the box outside and the wires coming out with the splitters
|reply to Fleeced |
my new downstream power levels are at average of 4-6 on each 4 channels and on the upstream my power is at 50.1 but i rebooted it earlier and it already has uncorrectables at 50,000+ and uncorrectables at 10,000+ .... doesn't seem normal to me i never had numbers show up there when i use to check of that caliber the modem would be up for months before without restarting it and never even get into the hundreds... and i had a electrician come over today and say he doesn't think it could be wiring even tho i do lag offline... basically said my internet is only a whole separate coax line but i'm thinking it could be the box that it runs through the goes to the in side of the splitter that maybe something is causing noise... hence the high numbers of uncorrectables
|reply to BJR |
1 Locked QAM256 188 603000000 Hz 4.4 dBmV 39.5 dB  
2 Locked QAM256 29 585000000 Hz 4.3 dBmV 39.5 dB  
3 Locked QAM256 186 591000000 Hz 4.0 dBmV 40.4 dB  
4 Locked QAM256 187 597000000 Hz 4.6 dBmV 40.3 dB  
143,000+ correctables......30,000+ uncorrectables.....
System Up Time 0 days 09h:28m:35s..... i don't think thats normal...
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked TDMA 2 2560 Ksym/sec 27400000 Hz 50.4 dBmV
2 Locked TDMA 1 2560 Ksym/sec 30800000 Hz 50.4 dBmV
3 Locked TDMA 3 2560 Ksym/sec 22750000 Hz 50.4 dBmV
4 Locked TDMA 4 2560 Ksym/sec 19200000 Hz 50.4 dBmV
plus i've been getting a lot of errors in the event log...
errror (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out then it says a mac address and another one.... i have at least 20 of these in the event log
Error (4) Missing BP Configuration Setting TLV Type
Warning (5) DHCP WARNING - Non-critical field invalid in response
Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing..... i get this one most frequent in the event log i have 50% of the errors are these in the log...
Critical (3) No Ranging Response received - T3 time-out have couples of these on there