This page has the instructions for your remote. Click on the Download Instructions at this site to view them:
»www.timewarnercable.com/corporat ··· oteID=32
I assume you have Adobe Reader or equivalent on your computer. If you do not you can download it here:
PS. If the print is too small for the programing your remote document, look for a + sign in the reader window to make the text bigger. You will need to write down the codes for your TV, that you want the remote to control. This should help! Be sure to uncheck the McAfee Security prompt on the page before installing the reader. If you already have a PDF reader, the instructions will just open when you click on the download prompt at the site above with the remote on it.