dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
4
share rss forum feed

Kex24

join:2012-09-16
Cassville, MO
reply to stangjjz109

Re: [IL] Frequent drops and modem resets

Been having this same problem for over 2 months as well with no fix. Really sucks when you cannot stay connected for over 10 seconds when trying to download something. When not, about every 5 mintues..


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:118
Kex24 your issue has recently been further escalated past the Tech Ops Supervisor and Tech Ops Manager. We have sent an email on your behalf to the Area Director.

jk0

join:2008-09-04
Hazel Green, WI
And a lot of good that "escalation" has done. Still no evidence that they are looking into the issue.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:118
I have replied to you via IM.


Cville

@mchsi.com
I'm in Carterville il by marion, and i've been having the same issue. I'll be playing a game and then ping shoots up to 999 for 10 seconds and then it's back. I've also been experiencing normal pings then to 500 for 2 seconds ALLOT. This never happened like this until a week or so ago. I'm seriously considering leaving Mediacom after all this BS.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:118
Cville, Can you send me and IM with your account or phone number so I can look into this for you?