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elconcho

join:2007-03-03
Toronto, ON

Way to go Rogers

Click for full size
Check out the Rogers website


jmck
formerly 'shaded'

join:2010-10-02
Ottawa, ON

your first mistake was expecting their customer portal site to actually work.



rogersmogers

@start.ca
reply to elconcho

Oh noos the website had an error. Funny posting that on a website that was down for half a day because of another datacentre outage.



Dustyn
Premium
join:2003-02-26
Ontario, CAN
kudos:11
reply to elconcho

Cool.
You mean it's not supposed to look like shit?



Dones

join:2008-02-14
Toronto, ON
reply to elconcho

Every time I use that site, some shit always goes wrong. The time when I actually need to use the site, "sorry this info is not available due to maintenance."



nekkidtruth
YISMM
Premium
join:2002-05-20
London, ON
kudos:2
Reviews:
·WIND Mobile
·Rogers Hi-Speed

said by Dones:

Every time I use that site, some shit always goes wrong. The time when I actually need to use the site, "sorry this info is not available due to maintenance."

This angers me to no end. Maintenance once or twice a week? Sure! Hell even 3 times a week I'd be ok with. But every single night for 4 hours? Absolutely ridiculous. I'm a midnight worker and I tend to do my banking and account related stuff over my night shift. Add to that, if the site actually functioned properly to begin with and wasn't so dog ass slow, I'd actually see a point to all the maintenance. However that's not actually the case.

While I'm ranting....wtf was the point of the survey they did for months over the stupid My Rogers portal? Every single time it popped up, I gave it entirely bad reviews and went into detail about it's slow, clunky and lazy interface. Guess not enough people had an issue with it. Even when it was first created it looked and felt like something an amateur would create for a hobby website.

I think I'm done now...Lol
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Weeeeeee