Inside Insight → [Equipment] moto sb6141 and insightbb

Replaced my old modem about a week ago, with a moto sb6141. Works great. Had to call and give Insight my Mac # the set up took about 15 minutes.

How many channels do you have bonded and what package are you on? can you post your signal page?

Sorry no up or down channel bonding. Just using it as regular modem . Not sure Insight will support the up and down channel bonding.

They do for the higher speeds above 20 Meg. I have the 30 meg service and have channel bonding

1 621.0 MHz -3.3 dBmV 36.7 dB 0.000 % 256 QAM
2 609.0 MHz -3.5 dBmV 36.8 dB 0.000 % 256 QAM
3 615.0 MHz -3.6 dBmV 36.5 dB 0.000 % 256 QAM
4 627.0 MHz -3.1 dBmV 36.9 dB 0.000 % 256 QAM
5 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None
6 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None
7 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None
8 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None
Return Path:
Channel ID Frequency Power Modulation
6 20.3 MHz 45.0 dBmV 32 QAM
0 0.0 MHz 1.0 dBmV QPSK
0 0.0 MHz 1.0 dBmV QPSK
0 0.0 MHz 1.0 dBmV QPSK

Here is what my signal page looks like. I have 20Mbps service. I was wrong on the model number mine is the sb6121.

Downstream Bonding Channel Value
Channel ID 48
Frequency 693000000 Hz
Signal to Noise Ratio 37 dB
Downstream Modulation QAM256
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
-1 dBmV

Upstream Bonding Channel Value
Channel ID 13
Frequency 19400000 Hz
Ranging Service ID 8085
Symbol Rate 2.560 Msym/sec
Power Level 48 dBmV
Upstream Modulation [3] QPSK
[3] 16QAM

Ranging Status Success

Signal Stats (Codewords) Bonding Channel Value
Channel ID 48
Total Unerrored Codewords 36573115063
Total Correctable Codewords 2585
Total Uncorrectable Codewords 6023

@rjbasye - this signal page is from a sb6141?

looks like 8 channels but only 4 bonded

i'm in the evansville area and with the 10meg i had 4 channels bonded and 1 up. switch to 20meg and still have the same.

i was just wondering if they are bonding all 8

@kalone

the 6121 is only has 4 bonded channel max.

No, they are only using just 4 bonded channels. My modem is a Thompson DCM 476 which Insight gave me when I switched to 30meg/3meg up. It's the only Docsis 3.0 service. If you have 10 or 20 meg it is only on a Docsis 2.0 switch in my area. I'm not sure if that's changed or not.

Insight is only doing 4 channel bonding at the moment even though my modem is capable of 8 channel bonding. I believe the 6141 is capable of 8 channel bonding.

My channels seem to be bonding now. The modem lights changed from green to blue. Speed is somewhat improved, with less downgrading in the evening hours. Speed is more consistent.

My Signal page:

This page provides information about the current upstream and downstream signal status of your Cable Modem.

Downstream Bonding Channel Value
Channel ID 4 1 2 3
Frequency 693000000 Hz 657000000 Hz 663000000 Hz 687000000 Hz
Signal to Noise Ratio 36 dB 36 dB 37 dB 37 dB
Downstream Modulation QAM256 QAM256 QAM256 QAM256
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
-4 dBmV -4 dBmV -4 dBmV -5 dBmV

Upstream Bonding Channel Value
Channel ID 4 1 3
Frequency 30700000 Hz 19400000 Hz 25800000 Hz
Ranging Service ID 8204 8204 8204
Symbol Rate 5.120 Msym/sec 2.560 Msym/sec 2.560 Msym/sec
Power Level 52 dBmV 51 dBmV 52 dBmV
Upstream Modulation [3] QPSK
[3] 16QAM
[3] QPSK
[2] 16QAM
[3] QPSK
[3] 16QAM

Ranging Status Success Success Success

Signal Stats (Codewords) Bonding Channel Value
Channel ID 4 1 2 3
Total Unerrored Codewords 2448810533 2448810664 2448810494 2448810914
Total Correctable Codewords 271 112 314 289
Total Uncorrectable Codewords 15100 15091 15029 14669
»speedtest.net/result/224 ··· 4927.png

»speedtest.net/result/224 ··· 5623.png

In my area, they haven't started bonding the upstream just the downstream.

I added some speed test to my previous post. I use a VPN service. This is insight's 20 Mbps 1.5 up.

Does InsightBB support this modem with firmware updates (anyone)?

I see issues over on the TW board about TW not giving updates to modems that are purchased by the customer and was wondering if Insight, now part of TW, had the same policy or not?

I have just purchased this modem and it's several levels behind on firmware.

Thanks