dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
937
share rss forum feed


XNemesis

join:2002-11-16
Kitchener, ON

[HELP] SPA-122 Submit button is locked

I'm trying to switch my SIP over to bridge mode but the "submit" button while not greyed out, simply will not let me click it. The same effect happens with Factory reset as well.

Does this mean the device is locked and if so is there a way to unlock it? I cannot even reset the device from the red button on the back, it simply doesn't do anything as the device does not reset.

sk1939
Premium
join:2010-10-23
Mclean, VA
kudos:10
Have you tried pressing and holding the button for 30 sec once you reconnect the power cord?


XNemesis

join:2002-11-16
Kitchener, ON
Just tried that, still locked.

sk1939
Premium
join:2010-10-23
Mclean, VA
kudos:10
Reviews:
·T-Mobile US
·Verizon FiOS
Did you buy this new, or is it provided by a provider/provider-branded?

Also the reset to factory default is different than you might expect, once you reconnect the power do the following:

Plug in a phone to ‘Phone 1 port of the SPA122
Dial ****
You should hear ‘Configuration Option Menu’
Dial 73738# (RESET#)
Press 1 to confirm the reset


XNemesis

join:2002-11-16
Kitchener, ON
reply to XNemesis
Provided by teksavvy. I'm talking to them also, but I figured it wouldn't hurt to ask in the Cisco forum

sk1939
Premium
join:2010-10-23
Mclean, VA
kudos:10
Did you try the second reset procedure?


XNemesis

join:2002-11-16
Kitchener, ON
So I tried the 2nd procedure also with no luck, it is still locked.

sk1939
Premium
join:2010-10-23
Mclean, VA
kudos:10
Interesting. Did Teksavvy have any input?