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sk1939
Premium
join:2010-10-23
Mclean, VA
kudos:10
reply to XNemesis

Re: [HELP] SPA-122 Submit button is locked

Interesting. Did Teksavvy have any input?



XNemesis

join:2002-11-16
Kitchener, ON
reply to sk1939

So I tried the 2nd procedure also with no luck, it is still locked.


sk1939
Premium
join:2010-10-23
Mclean, VA
kudos:10
reply to XNemesis

Did you try the second reset procedure?



XNemesis

join:2002-11-16
Kitchener, ON
reply to XNemesis

Provided by teksavvy. I'm talking to them also, but I figured it wouldn't hurt to ask in the Cisco forum


sk1939
Premium
join:2010-10-23
Mclean, VA
kudos:10
Reviews:
·T-Mobile US
·Verizon FiOS
reply to XNemesis

Did you buy this new, or is it provided by a provider/provider-branded?

Also the reset to factory default is different than you might expect, once you reconnect the power do the following:

Plug in a phone to ‘Phone 1 port of the SPA122
Dial ****
You should hear ‘Configuration Option Menu’
Dial 73738# (RESET#)
Press 1 to confirm the reset



XNemesis

join:2002-11-16
Kitchener, ON
reply to sk1939

Just tried that, still locked.


sk1939
Premium
join:2010-10-23
Mclean, VA
kudos:10
reply to XNemesis

Have you tried pressing and holding the button for 30 sec once you reconnect the power cord?



XNemesis

join:2002-11-16
Kitchener, ON

I'm trying to switch my SIP over to bridge mode but the "submit" button while not greyed out, simply will not let me click it. The same effect happens with Factory reset as well.

Does this mean the device is locked and if so is there a way to unlock it? I cannot even reset the device from the red button on the back, it simply doesn't do anything as the device does not reset.