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There's sand in my tool bag
reply to sofakng3

Re: Does Comcast offer self-install for TV service?

Depending on local policies / plant design, you may get a second drop, or you may not.

The big problem is businesses taking advantage of lower residential rates. They usually will not install Residential services in a business address (which you are since you have biz class HSI), without a tech and a site survey to show it's a home business without public viewing. You will need to have a tech, no real way around it.

Depending on how long you have had the Biz HSI, your video service may be trapped out at the pole as well, which would require a tech to remove.
Ex-Tech at the Beach.
I speak for myself, not my former employer.