reply to GuyinLACA
Re: Remote Control for Scientic Atlantic Explore 4250HDC. Thank you.
I tried the 0877 and 1877, but no go.
You said: "The procedure is unlocking the provider lock (simple) then reassigning it to Scientific Atlanta. Its all in the online manual."
Where might I find that "online manual?"
I finally spoke to someone from TW and they said they would call back in 15 minutes. After a 3 hours wasit I called back and the person I spoke to said the remote should automatically work with the cable box "right out of the box," and I did not have to program it to work with the SA cable box.
So, at this moment, I am quite confused as you can well imagine.
Don't know if I ever will get this "new" URC1056 remote to work with my SA box.
If you haven't gotten it yet,
reply to AliceZ
AliceZ, you probably need a new remote. Until then, you may just have to use 2 remotes, one for the box and the one which came with your tv, (to turn tv on and off and volume). I always used both remotes after switching tv's because it was easier (for me). After you get the new remote, call customer service or billing (not sales) and insist the rep stay on the line with you until all programming options have been tried.