|reply to lunanox315 |
Re: 100kps Download Speed - Nothing Can Be Done?
You know something everytime you call into these "so called tech support" they are just reading off an stupid script and if they cant get you back on or resolve your issue they just say your SOL and dont care about you. They really are doing there jobs really.... I used to work for an local regional mom and pop ISP as an local tech support and never used an stupid script like frontier did we went out on are butts and help the customer get back online or get there speeds back like they post to and sometimes we would be on the phone with customers from 10mins to 2 hours trying to help out.
So that is some dirty little secret that frontier and any larger telco or cable company tech support dont want you to hear.