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TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

[Outage] Email

Today October 8th, we are currently experiencing issues with our email service. We are working to resolve the issue as soon as possible. We apologize for the inconvenience.


dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..
Translation:

"Hey Gang,

Our email servers are acting like idjits. We're down there straightening them out as we speak, should be working fine shortly - sorry folks."



Loosen up buddy.

Mike

sjgarg

join:2010-12-14
Scarborough, ON
reply to TSI Martin
It seems to have been out since 1AM EST... waiting on revision photos a Singapore client sent last night.


AkFubar
Admittedly, A Teksavvy Fan

join:2005-02-28
Toronto CAN.
reply to TSI Martin
Heh..This is one of those rare times where I am not affected. Appreciate the heads up anyways tho.
--
If my online experience is enhanced, why are my speeds throttled?? BHell... A Public Futility.
Expand your moderator at work

sjgarg

join:2010-12-14
Scarborough, ON
reply to TSI Martin

Re: [Outage] Email

So is it up yet? I managed to receive some emails in one account. However I'm still missing several e-mails in another. Were all the emails that were in queue deleted?


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

1 edit
We've started getting reports that emails are working, were looking into the saved emails & folders (Webmail).

Any confirmation that emails & folders are back or still missing from someone on here may be helpful.

Thanks,
Martin
--
TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
Follow me on Twitter : @TSIMartin

sjgarg

join:2010-12-14
Scarborough, ON
Well, my shopping cart auto generates email notifications when I receive orders as well as payment notices with PayPal, in the last 12 hours I've received 5 orders in my cart and no emails have shown up from my cart nor PayPal. Same goes for responses from a client sending photos.

So I still have messages missing from my northfur@tek... address


Nashy2112

@teksavvy.com
My e-mail is working now, but I am missing a paypal order confirmation from around noon, as well as two "test" e-mails that I sent myself.


AkFubar
Admittedly, A Teksavvy Fan

join:2005-02-28
Toronto CAN.
Reviews:
·TekSavvy DSL
reply to TSI Martin
My email did eventually go down but it is back online now. My sent/received emails and folders would not be affected as I maintain them on my own PC at home.
--
If my online experience is enhanced, why are my speeds throttled?? BHell... A Public Futility.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable
reply to TSI Martin
said by TSI Martin:

Any confirmation that emails & folders are back or still missing from someone on here may be helpful.

How would folders be affected, I thought that TSI didn't offer IMAP?


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
Webmail... edited post.

morisato

join:2008-03-16
Oshawa, ON
Well I just got my email.. ALL OF them heh for some reason the server decided to give me duplicates of 150 emails p:0 on my thunderbird so u know mark
--
Every time Someone leaves Sympatico an Angel gets its wings.

soundtech

join:2007-06-14
Scarborough, ON
reply to TSI Martin
Looks like I'm missing anything that was sent between 10:30 pm Sunday and 1:30 pm Monday. I subscribe to several mailing lists, and emails from them that I have not received would have arrived between those times.


Fender78

join:2002-12-05
Mississauga, ON
reply to TSI Martin
Yes I'm missing an email from a paypal transaction and a couple tests I did during the outage.