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greys

join:2012-10-07
Etobicoke, ON

new Cheap Internet Connection

I would like suggestions for an Internet Provider that will allow me unlimited bandwidth or a decent download limit, with high uptime, as I work from home.

I stay in the Etobicoke area (Toronto)

MajorPewPew

join:2010-09-19
Unlimited would be Distributel/ Acanac, but I would avoid Acanac like the plague.

Otherwise, they are all roughly the same. More or less ~300Gb for caps. So its basically your pick between Start.ca, Distributel, Ebox, TSI etc.

Reliability wise, all about the same, TSI is extremely slow in upgrading their POIs, so its gonna be slow as hell if they oversell again.
You want reliability? Get a Cable line + a backup (slowest acceptable) DSL/3G line as a backup.
--
Feel the SPEED, the SPEED!!!


Rickkins

join:2004-04-05
Mtl, Canada
reply to greys
Teksavvy. 30/2 unlimited, about 80. tax in.


Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:23
reply to greys
Most major indy ISPs have unlimited offerings, despite MajorPewPew's insinuations to the contrary.

TekSavvy has a wide variety of unlimited options, but I wouldn't exactly call $80/mth "cheap". They have unlimited options starting at $25/mth, anything beyond that is just depending on how much you want to pay for speed.
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org

MajorPewPew

join:2010-09-19

2 edits
I stand corrected, and must apologize and refine my statements, for comparable price points, you'd get unlimited with Distributel, not with TSI, Ebox etc.

Either way, they are still all roughly the same. More or less the same price, and the differences are basically you paying more for "customer service" or perks.

Although, I should mention that my experience with both Distributel and Teksavvy are both horrendous.

TSI takes forever to answer their calls (may it be sales, billing or tech support), charges a hefty sum for installs ($95 for DSL16 at the time +19.99 for the dryloop + first month). Botched the install and refused to refund my money after trying to fix it twice and attempted to charge me another $85.

Distributel is roughly the same, forces you to buy their overpriced modem, $10 new account fee, but the install is only $29 (it all evens out really). Support and billing is equally bad, long wait times, thick accented support staff, and keeps giving me a Montreal IP after I called in 3 times and asked them for a Toronto IP.

Of course, these are only my experiences, I seem to get the short end of the stick every time. Hence my conclusion that they are all crap. But dont take my word for it, look in the Teksavvy forum, see how many bad posts there are... Better yet, why not ask Guspaz? Say Guspaz, tell the OP how many botched installs you had yourself? I wouldn't be surprised if it was over 50%
--
Feel the SPEED, the SPEED!!!


Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:23
reply to greys
TekSavvy offers unlimited between 2AM and 8AM on their capped plans (75GB or 300GB). Usage during that period does not count towards your usage. They also offer unlimited tiers. So do eBox, although eBox doesn't offer unlimited on every single service.

If you're going to give advice to people, "I didn't check" isn't a valid excuse. If you don't remember, don't spew BS as a replacement.
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org

geokilla

join:2010-10-04
North York, ON
I say go for Start.

MajorPewPew

join:2010-09-19
reply to Guspaz
Guspaz, its interesting how you're hung up on what Im wrong on, I made a mistake on usage caps, nothing more. I've apologized for my mistake, attempted to correct it and yet you continued to antagonize me, which in itself is interesting.

My original statement stands, all indie ISPs are more or less the same. If you dont agree, go to canadianisp.ca and check for yourself. Pay special attention to the ratings section.

I also find it interesting that you, Guspaz, are holding back on the OP. Here are some highly relevant questions in recommending an ISP.

Mister Guspaz:
1. How many botched installs have you had yourself from an independent ISP? and what percentage? or if you like, What percentage of installs went without a problem?
2. How long did it take to resolve an install issue? What about other technical issues?
3. Did they offer any compensation for downtime?
4. Did you ever see any significant slowdowns as a a result of network mismanagement?
5. Would you continually recommend Teksavvy as an ISP for friends despite the issues you have encountered?
6. Would you recommend Teksavvy for the non-technical?

Guspaz, as I understand it, you're one of the older members of this forum and have some experience. As opposed of picking on people who were at least trying to help, why dont you help out the OP and give better advice than I did? Price and cap is only one consideration, reliability and service is another.

The way I see it, you're just gonna take another shot at me as opposed to offer better advice. You're probably not even going to answer the crucial questions because you know the answers will make TSI look unappealing. Why don't you prove me wrong and answer the questions and let the OP know what you, a long time customer of TSI and a older member of this forum have experienced?

--
Feel the SPEED, the SPEED!!!


Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:23
I don't think that my experiences with the install process as it stood years ago when TekSavvy was a vastly different size under different management is an accurate representation of them today. My most recent install experience (my upgrade to vdsl2 on two lines) was relatively painless.

Throughput has had occasional issues, but is generally much better than it was years ago.
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org

Samgee

join:2010-08-02
canada
kudos:2
reply to greys
NO issues personally with Acanac. If you sign up for a year, with modem purchase and activation is comes to $57 a month (all up front) for unlimited 28/1 plus free VPN and other perks.

I've seen the issues other users have had, and you can have them with any provider you go with. Again, my experiences with them, and my referrals (each referral gives a free month, and 10 gives you free internet for life with acanac) have all been positive, and the minor issues we've had were solved quickly (modem activiation issue and connection appointment delay).

If you're looking for cheap and reliable, you can't go wrong. If you need any issues you may have solved in minutes and need someone to talk to directly about anything that may come up, you'll be better off paying more with bell or rogers. Customer support is there, but it's done through a ticketing system that isn't for everyone.