US Cable Support > Bright House Networks > [Internet] Internet Speed Upgrades?

reply to xendrome

Re: [Internet] Internet Speed Upgrades?

reply to xendrome
Just called in and a rep pushed some keys to my modem. I've yet to test the speed because I'm not at home but hopefully I get the 60d and not 55 or so.

I also hope my upload speed is at least 5. I hardly ever got 4 up with the 40/4 Lightning package.

reply to BHNtechXpert
Yes i had issues when they upgraded my lightning to the 60/5 , they rebooted my modem and i did a speedtest and it showed 11 down i was like omg So I talked to the same BHN Rep and he tried a second time to upgrade and then it worked the rep i talked to said he was so sorry and there was some sort of codes he had to adjust. He said i was his very first Lightning upgrade on the 60/5 tier.
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Bakersfield Region Taft CA Brighthouse Customer Since 2003

reply to Krrose27

reply to xendrome
Gary is awesome and should feel awesome.

Thanks a ton for getting the coding issue sorted.

reply to BHNtechXpert
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reply to bigdaddy

reply to BHNtechXpert
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reply to simba1994

said by simba1994:

said by BHNtechXpert:

You guys are too funny....

And blowing up the direct forums too...

reply to BHNtechXpert

reply to xendrome
You guys are too funny....

reply to Guide_Tim
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reply to BHNtechXpert

reply to Guide_Tim

reply to BHNtechXpert
Gary wow I just found out that they are offering 60 meg down and 5 up in my area
»www.brighthouse.com/bakersfield/···et/plans
I guess I'm grandfathered or whatever ? Gary can you upgrade me to the 60 meg down and 5 meg up ??? Will it affect my current discount promotion price ? If it will just cost an extra $5 then please Gary Upgrade me lol I posted my account info in the direct forums Garyyyyy this is so exciting
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Bakersfield Region Taft CA Brighthouse Customer Since 2003

reply to BHNtechXpert

reply to xendrome
Guys...

This is not an automatic upgrade. Those of you in Turbo or Lightning tiers already are grandfathered at your current speeds and price. If you want the higher speeds and currently have Lightning or Turbo we need to upgrade you. Your Turbo or Lightning price would then increase by $5.00 per month.

Also those of you on Turbo currently with a D2 modem will be upgraded to a D3 modem with the new Turbo tier unless you bring your own D3. The new Turbo no longer has the boost which kicks in for a few seconds and then goes away bringing your speed back down to 20mbps. Your speeds instead will be consistent at 30mbps all the time.

Anyone who wants to make the jump right now open a direct forums thread and I will upgrade you
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~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

reply to Krrose27
Lightning Still around 46/6 in Orlando before and after power-cycling modem. Offering 60 for same price is nice when it happens, though I only need the dependability of bonding rather than full speed.

reply to Krrose27
Did you run it again after that? I just tested my service (Turbo) and had 25.89 Mbps in the first run and 32.34 Mbps in the second run. I was testing to Birmingham.

reply to xendrome
So I got up to this awesome story

»www.orlandosentinel.com/technolo···978.post

and then saw this post and was like



and then I restarted the modem and ran this test