Re: C'mon TekSavvy - Bring back your POTS offering - TekSavvy

Author	All Replies
eots join:2003-02-04	reply to TSI Marc Re: C'mon TekSavvy - Bring back your POTS offering said by TSI Marc: should be able to accept some orders soon but in a limited quantity. not sure how we'll manage it yet but it's in the works. I don't understand why there's any limitation on porting Bell numbers when the CRTC requires Bell to allow it. Whatever the limitation is it seems ridiculous when no one else seems to have an issue with it.
	to forum · permalink · 2012-10-08 22:01:44 ·
TSI Andre Got TekSavvy? Premium,VIP join:2008-06-03 Chatham, ON kudos:8	We are the ones that placed the stop-sell, not Bell.
	to forum · permalink · 2012-10-09 08:18:12 ·
NytOwl join:2012-09-27	said by TSI Andre: We are the ones that placed the stop-sell, not Bell. Why?
	to forum · permalink · 2012-10-09 09:25:38 ·
Davesnothere No-BHELL-ity DOES have its Advantages join:2009-06-15 START&Cogeco kudos:6 1 edit	said by NytOwl: said by TSI Andre: We are the ones that placed the stop-sell, not Bell. Why? Inquiring minds need to know ! Is THIS »Re: Bell to Teksavvy Home Phone... why ? ( my comments, 3rd post - scroll down, you wide-screen users )
	to forum · permalink · 2012-10-09 09:45:46 ·
sosumi join:2011-09-28 Toronto	reply to NytOwl said by NytOwl: said by TSI Andre: We are the ones that placed the stop-sell, not Bell. Why? good luck getting an answer on that one. they have been avoiding to answer the question since the stop sell was impose back in May. Some BS excuse of "due to limitation of bell service platform"...
	to forum · permalink · 2012-10-09 09:46:05 ·
TSI Marc Premium,VIP join:2006-06-23 Chatham, ON kudos:14	reply to NytOwl said by NytOwl: said by TSI Andre: We are the ones that placed the stop-sell, not Bell. Why? This is a service that's not mandated by the CRTC. It was at one point but then it became fore born (not mandated anymore). We then went into an agreement with Bell to be able to continue to offer the service but they would only do it with certain limitations on how many subscribers we could signup that come directly from them. For a while it went unnoticed that we were signing up too many directly from Bell. The issue is now resolved however we do need to stay within a certain amount each month. We're still investigating to see how we can do this properly. To note also is that this agreement was put in place prior to launching our TekTalk service. Today we would much rather people sign up for it instead of the traditional phone service but that being said, we have no intention of removing the Bell one. -- Marc - CEO/TekSavvy
	to forum · permalink · 2012-10-09 10:05:37 ·
grunze510 join:2009-02-14 Cote Saint-Luc, QC kudos:1	said by TSI Marc: said by NytOwl: said by TSI Andre: We are the ones that placed the stop-sell, not Bell. Why? This is a service that's not mandated by the CRTC. It was at one point but then it became fore born (not mandated anymore). We then went into an agreement with Bell to be able to continue to offer the service but they would only do it with certain limitations on how many subscribers we could signup that come directly from them. For a while it went unnoticed that we were signing up too many directly from Bell. The issue is now resolved however we do need to stay within a certain amount each month. We're still investigating to see how we can do this properly. To note also is that this agreement was put in place prior to launching our TekTalk service. Today we would much rather people sign up for it instead of the traditional phone service but that being said, we have no intention of removing the Bell one. Well, it only took 5 or 6 months, but it's nice to see that we finally have an answer of some sort. By the way, if they have a problem with people ditching their service, then they should stop bumping their price at an average of $0.50/month or more! (Not that it's going to happen............)
	to forum · permalink · 2012-10-09 14:04:55 ·

Davesnothere No-BHELL-ity DOES have its Advantages join:2009-06-15 START&Cogeco kudos:6	said by grunze510: Well, it only took 5 or 6 months, but it's nice to see that we finally have an answer of some sort. By the way, if they have a problem with people ditching their service, then they should stop bumping their price at an average of $0.50/month or more! (Not that it's going to happen............) THEY meaning B$ELL, yes ? Call me 'Out of the (Local) Loop', but I fully cut the cord with BH#$ELL last December , and partially as far back as 2008, so I have not seen these hikes of which you speak.
	to forum · permalink · 2012-10-09 17:24:51 ·
eots join:2003-02-04	reply to TSI Marc said by TSI Marc: said by NytOwl: said by TSI Andre: We are the ones that placed the stop-sell, not Bell. Why? This is a service that's not mandated by the CRTC. It was at one point but then it became fore born (not mandated anymore). We then went into an agreement with Bell to be able to continue to offer the service but they would only do it with certain limitations on how many subscribers we could signup that come directly from them. For a while it went unnoticed that we were signing up too many directly from Bell. The issue is now resolved however we do need to stay within a certain amount each month. We're still investigating to see how we can do this properly. To note also is that this agreement was put in place prior to launching our TekTalk service. Today we would much rather people sign up for it instead of the traditional phone service but that being said, we have no intention of removing the Bell one. Since it was Bell who put the limit on ported numbers in place then this is typical Bell being anti competitive again. A lot of customers don't want VOIP for various reasons and if you're on DSL then you have to pay extra for a dry loop. I prefer to keep a land line and my phone number.
	to forum · permalink · 2012-10-09 22:48:22 ·
TSI Marc Premium,VIP join:2006-06-23 Chatham, ON kudos:14	I hear what you're saying. The alternative is that we don't sell it at all. It's really that simple. We can't force them to do anything on this front. -- Marc - CEO/TekSavvy
	to forum · permalink · 2012-10-09 22:54:58 ·
Nagilum Premium join:2012-08-15 Kitchener, ON Reviews: ·TekSavvy Cable	reply to TSI Marc Thanks for the update Marc! It's good to finally get some more information on this. said by TSI Marc: We're still investigating to see how we can do this properly. Perhaps something as simple as a waiting list would work for people that want to transfer over? Just have them sign up in the Teksavvy portal.
	to forum · permalink · 2012-10-10 10:30:27 ·
TSI Andre Got TekSavvy? Premium,VIP join:2008-06-03 Chatham, ON kudos:8	That is a fantastic idea. There was a conversation internally about adding this. Thanks for the feedback. Cheers, Andre
	to forum · permalink · 2012-10-10 12:02:54 ·
Teddy Boom k kudos Received join:2007-01-29 Toronto, ON kudos:5	said by TSI Andre: That is a fantastic idea. There was a conversation internally about adding this. Waiting lists can be gamed of course, but I think if people are required to put the phone number as well as their name the level of shenanigans should be minimal. Communicating something understandable soonest is pretty important. I mean, maybe Marc doesn't even realize that what he just said is actually a revelation for us. If you guys had communicated that simple idea 6 months ago, a lot of dismay and anger would have been assuaged. -- electronicsguru.ca/for_sale/Cablemodems
	to forum · permalink · 2012-10-10 14:08:14 ·
BrianV join:2008-11-17 Long Sault, ON kudos:1	reply to TSI Marc Any update about internal plans for this? This is remarkably anti-competitive.
	to forum · permalink · 2012-11-26 10:01:34 ·
TSI Marc Premium,VIP join:2006-06-23 Chatham, ON kudos:14	We have a commercial agreement with Bell that says we can only sign up a certain percentage of our overall signups from them. We are free to sell again but we don't have a way to effectively stop selling mid month each month when we're likely to trip over the limit. So it's remained the way it is for now. -- Marc - CEO/TekSavvy
	to forum · permalink · 2012-11-26 10:32:29 ·
MFido join:2012-10-19 kudos:1 1 edit	Marc, just to be sure ... the Bell POTS phone service stop sell is lifted and we can subscribe now? New phone lines or transfers from Bell or other resellers? Edit. I see Andre's post here who clarifies: »Teksavvy - Please Stop Telling Us That POTS is Available Thanks
	to forum · permalink · 2012-11-26 11:33:12 ·
TSI Marc Premium,VIP join:2006-06-23 Chatham, ON kudos:14	sorry, yeah the same still holds.. no change. we still dont have a way to track and implement stop sells mid-month.. every month.. there's basically no easy way to deal with this other then to maybe hand ball a few here and there.. -- Marc - CEO/TekSavvy
	to forum · permalink · 2012-11-26 14:13:45 ·
morisato join:2008-03-16 Oshawa, ON Reviews: ·TekSavvy Cable ·TekSavvy DSL ·ELECTRONICBOX	What You need to do is Come up with a workaround, Port the Number to tektalk, THen Port it back to the landline p:) Thus Your not Porting from a bell landline to a teksavvy landline. Aka Loophole! -- Every time Someone leaves Sympatico an Angel gets its wings.
	to forum · permalink · 2012-11-26 22:20:44 ·
TSI Marc Premium,VIP join:2006-06-23 Chatham, ON kudos:14	we dont endorse that. -- Marc - CEO/TekSavvy
	to forum · permalink · 2012-11-26 22:24:05 ·
videonerd join:2007-01-21	reply to morisato It's not a loophole, you just uh, didn't like the VoIP service. yeah.
	to forum · permalink · 2012-12-03 03:05:23 ·

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Re: C'mon TekSavvy - Bring back your POTS offering