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joe m

@mountaincable.net

[ON] arris tma502a

hey i have an arris moden i usually play games online (xbox360

i noticed not that its hard for me to play sports games(nhl 13)play ranked games but as soon i play team play with other connections it lags hard i never used to have this problem


kevinds
Premium
join:2003-05-01
Calgary, AB
kudos:3
Reviews:
·Shaw

Do you have an Arris modem for Internet service? Or just telephone service, and a Motorola modem for internet?

Power cycle your modem, then powercycle your router.

On a computer, try pingtest.net and speedtest.net and let us know what results you get.

Contact someone at Shaw and have the signal levels checked.
--
Yes, I am not employed and looking for IT work. Have passport, will travel.



joem

@mountaincable.net

yes i have internet with arris moden by shaw. my ping tests are all good and same with the speedtest


kevinds
Premium
join:2003-05-01
Calgary, AB
kudos:3

What happens if you connect your 360 directly to the modem?