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WK2
Premium Member
join:2006-12-28
united state

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Re: Online Ordering

I just went to www.optimum.com and then chose Pricing and Packages on the left, navigated to optimum online then the ultimate triple play.

DownTheShore
Pray for Ukraine
Premium Member
join:2003-12-02
Beautiful NJ

DownTheShore to WK2

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What's your link for that? When I access their site, I don't get all those options.
dm145
join:2009-12-12
Clifton, NJ

dm145 to root

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Works the other way too, customers waiting on hold will be informed that they can make changes online. Can see cv using this so they don't have to talk to people and negotiate deals.
Bob4
Account deleted
join:2012-07-22
New Jersey

Bob4 to WK2

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The old system didn't allow you to order TV+OOL. At least the new system allows that.
root
join:2002-12-11

root to WK2

Member

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I think they realized some people these days don't always want to talk to another person to order service (especially the younger generation) so having the option to just click and order online really pays off...even if you don't really get the opportunity to get any promotion or deal out of it.

WK2
Premium Member
join:2006-12-28
united state

WK2 to mbernste

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to mbernste
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WK2

WK2 to mbernste

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Cleaner interface and gives you a lot more options (package wise)

mbernste
MVM
join:2001-06-30
Piscataway, NJ

mbernste to WK2

MVM

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said by WK2:

Has anyone checked out the new online ordering experience. Very nice!

Doubt anyone here has since we pretty much already have what we want. So tell us, what makes it so nice?