Bell Usage Meter counting LAN data?

Author	All Replies
pulp46 Premium join:2003-01-28 2 edits	Bell Usage Meter counting LAN data? My brother-in-law in Malton, Ontario is getting hammered by Bell with going over bandwidth allowance. He swears it's completely wrong because he will have done nothing but surf (internet wise) yet Bell's proggy will state he did 10 GIG. He does STREAM tv shows and movies FROM his PC to a PS3 Media Server-TV so I'm thinking Bell's combo router/modem is calculating the LAN traffic on top of the WAN. Have you guys noticed that or read about it? Could you link me up if you have? Yes, Bell is denying that could be the problem and want him to pay up. Any ideas on how to fight this?
	to forum · permalink · 2012-10-09 11:46:24 ·
kovy join:2009-03-26 kudos:8	LAN doesn't count. He could show you his daily used to see what's going on.
	to forum · permalink · 2012-10-09 12:01:29 ·

pulp46 Premium join:2003-01-28	said by kovy: LAN doesn't count. He could show you his daily used to see what's going on. So, he could copy and paste this "daily used" thingy to me? What program would that be or is it gathered from a Bell website, url?
	to forum · permalink · 2012-10-09 12:11:27 ·
kovy join:2009-03-26 kudos:8	It's on the Bell website, he needs a account "Log in to My Bell".
	to forum · permalink · 2012-10-09 12:16:28 ·
pulp46 Premium join:2003-01-28	said by kovy: It's on the Bell website, he needs a account "Log in to My Bell". Thank you kovy. Since I can't access it and he's at work (unreachable) would the information include detailed info like Mac Addresses (in case a hacker took over wifi) and all traffic history? Kudoed!
	to forum · permalink · 2012-10-09 12:19:15 ·
kovy join:2009-03-26 kudos:8	said by pulp46: said by kovy: It's on the Bell website, he needs a account "Log in to My Bell". Thank you kovy. Since I can't access it and he's at work (unreachable) would the information include detailed info like Mac Addresses (in case a hacker took over wifi) and all traffic history? Kudoed! Yeah, it's not detailed enough. It's only shows download and upload each day.
	to forum · permalink · 2012-10-09 12:26:52 ·
pulp46 Premium join:2003-01-28	Just the GIG totals?
	to forum · permalink · 2012-10-09 12:27:58 ·
pulp46 Premium join:2003-01-28	reply to kovy I presume a customer can gain access to the real traffic while disputing the usage? Has anyone done that? Surely Bell can't just state you did X amount of traffic, pay up without seeing what machines and what kind of traffic it was.... Judge, jury and executioner?
	to forum · permalink · 2012-10-09 12:38:19 ·
kovy join:2009-03-26 kudos:8	said by pulp46: I presume a customer can gain access to the real traffic while disputing the usage? Has anyone done that? Surely Bell can't just state you did X amount of traffic, pay up without seeing what machines and what kind of traffic it was.... Judge, jury and executioner? Yeah only the gigs each day. Gain acces to real trafic... no. Best west is geting your own router that counts WAN traffic and compare it to bell. And this is why CAPs are a big problem...
	to forum · permalink · 2012-10-09 13:32:11 ·
pulp46 Premium join:2003-01-28	Wow,that's pathetic. I'm going to insist he gets onto TekSavvy Cable, like I am using. 300 GIG and I swear they don't even bother counting the usage. Also have Unlimited but no need really.
	to forum · permalink · 2012-10-09 13:40:51 ·
kovy join:2009-03-26 kudos:8	said by pulp46: Wow,that's pathetic. I'm going to insist he gets onto TekSavvy Cable, like I am using. 300 GIG and I swear they don't even bother counting the usage. Also have Unlimited but no need really. They don't bother yet, cause they don't have a usage tracking for now I beleive. But teksavvy or any other wholesales ISP is usually generous with CAPs.
	to forum · permalink · 2012-10-09 13:52:45 ·
urbang33k join:2010-02-13 Canada kudos:1	reply to pulp46 He's not downloading the shows from PC and then streaming them to his PS3 is he?? I could see 10 GIG could be easily reached by simply downloading tv shows depending on the quality of the downloaded file. Something doesn't add up here. Where are the media files coming from? I could care less HOW you obtain them, but I'm simply wondering if those shows are indeed coming from a source on the internet? -- Opinions and ideas expressed in my post are my own and in no way represent those of Bell Canada Enterprises, Bell Canada, Bell TV, Bell Internet, Bell Mobility, Bell Technical Solutions, Expertech, or any other partners under the BCE umbrella.
	to forum · permalink · 2012-10-10 09:50:03 ·
pulp46 Premium join:2003-01-28 1 edit	Yes he is. He'll download a 280MB mp4 file from alt.binaries.teevee to his hard drive. Later, at his convenience, he'll wirelessly stream it to his LCD TV (PS3 Media Server) from his PC. He can account for all his Internet traffic and its NOTHING anywhere near what BELL is reporting. I'm suggesting Bell's program is buggy and also counts all that LAN traffic which, of course, is ridiculous. I see no other explanation apart from Bell's metering just being all kinds of faulty. Edit*** He has one of those combo modem/router units Bell provides. I never liked the idea of combos apart from pizza.
	to forum · permalink · 2012-10-10 09:55:56 ·
NonBell @avaya.com	Get him a separate router so Bell's combo unit will only see pppoe and nothing more. if he still see high usage, then he is acutally using more than he thinks, or someone hacks into the new router as soon as it is installed. (Make sure he turns off the wifi from Bell's combo unit).
	to forum · permalink · 2012-10-10 12:02:00 ·
pulp46 Premium join:2003-01-28	said by NonBell : Get him a separate router so Bell's combo unit will only see pppoe.. Yes, I would have been there with my DIR-655 within 5 minutes of him telling me about it... but he's 5 hours away, one way. LOL He's not handy with this stuff nor knows anyone who is. Those nutty combo jobs kinda dumb down people.
	to forum · permalink · 2012-10-10 12:58:56 ·
RickStep Premium join:2002-11-25 Hamilton, ON kudos:1	reply to pulp46 He needs a separate router. I just posted instructions here: »2wire with router If you can print the instructions and get him on he phone; you may be able to get it to work Rick
	to forum · permalink · 2012-10-11 21:32:40 ·
ArthurS Watch Those Blinking Lights Premium join:2000-10-28 Hamilton, ON	reply to pulp46 Hmmm, maybe the security is not set on his wifi, and a neighbor is using his connection?
	to forum · permalink · 2012-10-11 22:07:18 ·
pulp46 Premium join:2003-01-28	No, his security is set, 20 characters long. A great hacker could have cracked it but I'm betting it's a case of the stupid program counting LAN data.
	to forum · permalink · 2012-10-11 22:09:46 ·
agtle @teksavvy.com	can't be lan. traffic is not measured at the CPE.
	to forum · permalink · 2012-10-12 07:27:27 ·
urbang33k join:2010-02-13 Canada kudos:1	reply to pulp46 ya, usage is not measured on the cpe side... unless he has some kind of wierd cloud based file sharing service? Or his media server that resides on the lan side, but is using a NO-IP type service, and the ps3 is pointed to the public hostname? although with a 2wire he wouldnt have any more than 1 meg upload and thats not enough to stream video with any decent amount of resolution. OR somebody knows is B1 id and password and usage is somehow being tracked across multiple connections?? not sure if thats possible for the meter to track though. -- Opinions and ideas expressed in my post are my own and in no way represent those of Bell Canada Enterprises, Bell Canada, Bell TV, Bell Internet, Bell Mobility, Bell Technical Solutions, Expertech, or any other partners under the BCE umbrella.
	to forum · permalink · 2012-10-12 09:07:41 ·

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