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pulp46
Premium
join:2003-01-28
reply to glussier

Re: Bell Usage Meter counting LAN data?

Reports are coming in from Toronto. ISP's sometimes target certain areas for specific things... that is all.


kovy

join:2009-03-26
kudos:8
reply to pulp46

This is hard to beleive, since it's the first time anybody reporting this...ever.


glussier

join:2002-11-12
Montreal, QC
reply to pulp46

I don't care if it's coming from Toronto, the moon or wathever. If bell was was monitoring/filtering your personal network data, you could bring them to court.

Also, if Bell was really counting your network data, it would be everyday, not just 1 random day.



pulp46
Premium
join:2003-01-28
reply to kovy

Well, that's 2 people now. Maybe they are the first 2 to notice and perhaps others are total noobs?


glussier

join:2002-11-12
Montreal, QC

Perhaps, also, that people reporting this are total newbies.



ridiculous

@bellmobilite.ca
reply to pulp46

So let me see if i understand correctly...

Your friend (who you claim is not too handy with this stuff) is most likely right in that Bell is counting LAN traffic, something that every user on this forum has done at one time or another and would CLEARLY have noticed by now.

Furthermore, a fellow poster who just so happens to be in another province claims that his 1.2TB of data transfer did not count, but because he's in QC you cannot rely on it.

I hate to break it to you, but Bell is not counting your friend's LAN traffic. If he did, there would have been an epidemic on this site a few times over.



pulp46
Premium
join:2003-01-28
reply to glussier

BELL contacting you saying you went 50 GIG over your allowance and when you monitor your usage for individual days, only downloading 1 TV show yet the counter shows 10 GIG... isn't a total noob thing. Why so much contempt for the users? Do you work for Bell? Typically, the butthurt is directed at the ISP! LOL

P. S. Love you TekSavvy!


glussier

join:2002-11-12
Montreal, QC

I'm a computer software developer. Though, I did a few contracts for Bell, back in the mid 90's, I'm not a Bell employee.

I'm just telling you, that you are saying doesn't make sense. You are just relying on your friend's information, without having confirmed anything by yourself.

It would seem to me, that the sole purpose of this thread, is to promote Teksavvy.

This thread is going nowhere, so, this is it for me.



pat2k8

join:2000-12-24
Burlington, ON
kudos:1
reply to pulp46

for 13 years I have been with Bell, laugh, it's ok....

retentions sent me the 2701 modem/wireless router last year and i removed my dd-wrt routter. like i said, I told the rep on the phone, if i remove the phone line from your router/modem and transfer on my home network, you shouldnt see it or charge me for it. She softly giggled and said she would talk to tech, came back and confirmed it. I then told her I was removing the modem asap, she said it was a good idea? wtf.

I was away all weekend, no usage, any only transfered 2 .iso images from my NAS to my Desktop last night, approx 10GB. And today it is showing on my data usage 10GB approx. for yesterday!!!!!!!!

I dont believe this is actually ok to do, I would like to bump this up a level and do more. Their is NO WAY bell should charge me for my internal network traffic.

Call me a liar, bullsh*t or whatever you want, I know what im seeing...
--
Pat2k8@yahoo.caBurlington, Ontario.


kovy

join:2009-03-26
kudos:8
reply to pulp46

said by pulp46:

Well, that's 2 people now. Maybe they are the first 2 to notice and perhaps others are total noobs?

It just so happens both users have a 10Gig charge on that day... very very weird.

If you friend streamed a 280Meg file, it still doesn't make sense to have 10Gig extra... weather LAN or WAN was counted.


pat2k8

join:2000-12-24
Burlington, ON
kudos:1
reply to pulp46

I am now leaving for 3 days on business, no internet is connected and the 2-wire is going in the microwave.

correction, when I return I will use my modem to confirm usage through dd-wrt and hook that sum-a-biatch back up an log the usage its giving me. If I can confirm this, I will want to know what I can do for my overage charges and help anyone else experiencing this.

Think about it, the majority of people just shrug off the overage and say " I must have used alot of data". Well I would have some porn collection right now if I downloaded 150GB last month...............
--
Pat2k8@yahoo.caBurlington, Ontario.


kovy

join:2009-03-26
kudos:8
reply to pat2k8

said by pat2k8:

for 13 years I have been with Bell, laugh, it's ok....

retentions sent me the 2701 modem/wireless router last year and i removed my dd-wrt routter. like i said, I told the rep on the phone, if i remove the phone line from your router/modem and transfer on my home network, you shouldnt see it or charge me for it. She softly giggled and said she would talk to tech, came back and confirmed it. I then told her I was removing the modem asap, she said it was a good idea? wtf.

I was away all weekend, no usage, any only transfered 2 .iso images from my NAS to my Desktop last night, approx 10GB. And today it is showing on my data usage 10GB approx. for yesterday!!!!!!!!

I dont believe this is actually ok to do, I would like to bump this up a level and do more. Their is NO WAY bell should charge me for my internal network traffic.

Call me a liar, bullsh*t or whatever you want, I know what im seeing...

If LAN was counted... Wouldn't both Download and Upload be counted ?

From what I gather here, you downloaded your ISO images and it equals to 10Gb...


pat2k8

join:2000-12-24
Burlington, ON
kudos:1

yes the bandwidth meter is counting upload and download. one of the items that stands out from my previous month would be that I downloaded a 5GB file FROM THE INTERNET and then transfered it from that PC to another in my house. How is it that Bell should be able to charge me for the internal transfer, I don't know?

I dont know how it is calculating the usage up/down, but when I get home later this week I will be all over this like a spider monkey. I will track usage and transfer of large internal files and see what I can confirm. If I screwed something up, I will be the first to admit it. But like I have said, I know what my usage is and this just isn't what is being reported.....
--
Pat2k8@yahoo.caBurlington, Ontario.



pulp46
Premium
join:2003-01-28

1 edit

pat2k9, I REALLY appreciate your input and verification of this phenomina, people think we're nutz, wrongly so. Thank you and keep us posted!

"...like a spider monkey..."


kovy

join:2009-03-26
kudos:8

said by pulp46:

pat2k9, I REALLY appreciate your input and verification of this phenomina, people think we're nutz, wrongly so. Thank you and keep us posted!

"...like a spider monkey..."

I'm not saying your crazy... but to conclude Bell is counting LAN while your friends barely streamed 300mb... is pretty much a wild assumption.

kovy

join:2009-03-26
kudos:8
reply to pat2k8

said by pat2k8:

yes the bandwidth meter is counting upload and download. one of the items that stands out from my previous month would be that I downloaded a 5GB file FROM THE INTERNET and then transfered it from that PC to another in my house. How is it that Bell should be able to charge me for the internal transfer, I don't know?

I dont know how it is calculating the usage up/down, but when I get home later this week I will be all over this like a spider monkey. I will track usage and transfer of large internal files and see what I can confirm. If I screwed something up, I will be the first to admit it. But like I have said, I know what my usage is and this just isn't what is being reported.....

Would be fun if you could post a picture of the Bell bandwith tracker.


pulp46
Premium
join:2003-01-28

1 edit
reply to kovy

I'm also assuming it's wildly exaggerating LAN B/W too. The reporting is broken, hopelessly so... not out of the realm of possibilities for it to times it by 100 or a MILLION. It's not the users, it's the Ghost in da MACHINE that's phoqued.


kovy

join:2009-03-26
kudos:8

said by pulp46:

I'm also assuming it's wildly exaggerating LAN B/W too. The reporting is broken, hopelessly so... not out of the realm of possibilities!

Broken yes... but from 300mb of streaming to 10Gb ?

If 2 users are reporting the same reading on the same day, there might something fishy. But LAN counting...


pulp46
Premium
join:2003-01-28

I don't care what it says for LAN. It can be 1X or 100000000X, it's NOT supposed to count that. And since its screwed, of course it can 1000X it, it's broken and Bell is making the users pay for its broken reporting.


MaynardKrebs
Heave Steve, for the good of the country
Premium
join:2009-06-17
kudos:4
reply to pulp46

said by pulp46:

Yes, I would have been there with my DIR-655 within 5 minutes of him telling me about it... but he's 5 hours away, one way.

Talk him through an trial install of LogMeIn or any one of the remote control apps, then take control of his machine & router to see what's going on and make any required changes.


pat2k8

join:2000-12-24
Burlington, ON
kudos:1
reply to pulp46

Click for full size
i wish i could go back and get my bandwidth from my old dd-wrt, i believe this all started when i plugged my 2-wire 2701 in. But because i was under my cap i never noticed, i dont check on a regular basis, until now.

here is the last 6 months atached.
--
Pat2k8@yahoo.caBurlington, Ontario.

glussier

join:2002-11-12
Montreal, QC
reply to pat2k8

I'm not calling you a liar. What I'm saying is that how is Bell able to monitor your network traffic? I they were to do that with me, and calculate both download/upload on my inhouse network, I would end-up with 10TO of bandwidth/month.

If I were you, I would check for a trojan installed on 1 or more of your computers.



realthang

@supralink.com
reply to pulp46

Your friend downloaded tv shows from a usenet server on the internet (alt.binaries.teevee), therefore it counts as billable traffic. the traffic is counted at the CO, not your modem or router. therefore, any internal traffic such as copying files across your home lan doesn't count because bell can't see the traffic and doesn't care even if it could.



kibosh

join:2010-12-16
Whitby, ON
reply to pulp46

Just to throw in my 2 cents. I live in the Toronto area, I have a sagemcom combo router and I can assure you that my LAN traffic is definitely not counted against my bandwidth cap.

I am positive people on this forum would be screaming bloody murder if it did. There would be calls for class action lawsuits and heads would surely roll.


MaynardKrebs
Heave Steve, for the good of the country
Premium
join:2009-06-17
kudos:4

said by kibosh:

There would be calls for class action lawsuits and heads would surely roll.

You'd see $2.17 after plaintiff's lawyer fees.
As long as the plaintiff's lawyers get enough money to satisfy them and the wronged consumers get "something", there would be a pre-trial settlement.

As to the heads rolling part, you can be sure that any 'settlement' Bell would agree to would be for less than what they overcharged, so it would be a net win for Bell.

/welcome to the real world

zod5000

join:2003-10-21
Victoria, BC
reply to pulp46

Unless the router/modem combo is routing the internal traffic through the internet?

How fast is the data moving through your LAN?


GeoStar

join:2011-02-10
j2e6f5
reply to pulp46

8ell they ask how many computers in your house , well maybe they multiply your bill by the number of computers to equal ur real bill right ?



dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..
reply to realthang

said by realthang :

Your friend downloaded tv shows from a usenet server on the internet (alt.binaries.teevee), therefore it counts as billable traffic. the traffic is counted at the CO, not your modem or router. therefore, any internal traffic such as copying files across your home lan doesn't count because bell can't see the traffic and doesn't care even if it could.

Is it even remotely possible that the router config is messed, and the traffic between two computers on the lan actually leave the lan and go out over the internet first?

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

MaynardKrebs
Heave Steve, for the good of the country
Premium
join:2009-06-17
kudos:4

said by dillyhammer:

Is it even remotely possible that the router config is messed, and the traffic between two computers on the lan actually leave the lan and go out over the internet first?

Could there be a configuration option in the router firmware:
"Check here to increase your speed charges" option?

Does the end user use any off-site backup service that sends only the delta's? Something like that would tend to double the amount of transfer used.

The user should run a program like "Little Snitch" (OS x) or a Windows equivalent to see what's actually doing on at the machine level. Wireshark would do the trick too but there's a steep learning curve.


dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..

said by MaynardKrebs:

Could there be a configuration option in the router firmware:
"Check here to increase your speed charges" option?

LOL. Yeah.

Something has GOT to be up with this though. I don't get it. The modem/router has nothing to do with the calculation of usage, right? It's done at the BAS if I'm not mistaken. That being the case, it stands to reason that if 10GB of lan traffic were initiated by a user and it magically shows up on their usage bill, that traffic had to leave their lan and hit the BAS. It's the simplest explanation, and all things being equal....

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged